Derek Long
La Crescenta,CA
Summary
Adept at crafting unique, visually appealing cocktails and providing exceptional customer service, I enhanced guest satisfaction at Los Angeles Athletic Club. Leveraging strong work ethic and hospitality expertise, I successfully managed multiple tasks, fostering warm customer relationships and implementing cost-saving measures without compromising quality. My skills in guest engagement and cash handling stand out, contributing to memorable dining experiences.
Overview
11
11
years of professional experience
Work History
Server Craft Bartender
Bacari Silver Lake
06.2022 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Craft Cocktail Bartender
Water Grill DTlA
02.2016 - 03.2021
- Enhanced customer satisfaction by creating unique and visually appealing craft cocktails.
- Established rapport with clientele by offering personalized recommendations based on individual tastes and preferences.
- Assisted in event planning efforts for private parties held at the establishment, providing input on beverage selections tailored to specific themes or client requests.
Craft Cocktail Bartender
Los Angeles Athletic Club
07.2013 - 02.2016
- Enhanced customer satisfaction by creating unique and visually appealing craft cocktails.
- Established rapport with clientele by offering personalized recommendations based on individual tastes and preferences.
- Educated patrons on the history and nuances of various spirits, fostering a deeper appreciation and understanding of craft cocktails.
- Implemented cost-saving measures in ingredient sourcing while maintaining high-quality standards for drink offerings.
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Safe food handling
- Menu memorization
- Food running
- Team collaboration
Timeline
Server Craft Bartender
Bacari Silver Lake
06.2022 - 01.2024
Craft Cocktail Bartender
Water Grill DTlA
02.2016 - 03.2021
Craft Cocktail Bartender
Los Angeles Athletic Club
07.2013 - 02.2016
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