Derek McNutt
England,AR
Summary
Operations and business management professional with more than 20 years of experience leading teams, overseeing financial and administrative operations, and ensuring compliance with organizational policies and procedures. Proven ability to streamline processes, manage multiple priorities, and build strong relationships with employees, vendors, and stakeholders while delivering exceptional customer service. Recognized for developing high-performing teams, improving operational efficiency, and supporting organizational success through effective leadership, communication, and fiscal accountability.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
General Manager & Co-Owner
Wink's Dairy Bar, LLC
North Little Rock, AR
2021 - Current
- Direct daily business operations, overseeing staffing, financial management, purchasing, customer service, and administrative processes to ensure efficient, compliant operations.
- Manage financial operations, including budgeting, expense tracking, banking, vendor payments, cash handling, and financial recordkeeping while maintaining fiscal accountability.
- Recruit, hire, onboard, train, schedule, and supervise employees, fostering a collaborative, high-performing team focused on accountability and exceptional customer service.
- Implement process improvements and operational initiatives that increase efficiency, strengthen workflows, and support long-term business growth.
- Ensure compliance with organizational policies and state health, safety, and food service regulations through routine oversight and corrective action.
- Build and maintain productive relationships with vendors, contractors, and business partners while resolving operational issues in a timely and professional manner.
- Analyze operating expenses, sales trends, and business performance to identify cost-saving opportunities, improve operational efficiency, and support informed business decisions.
- Resolve complex customer concerns by providing timely solutions and maintaining a high standard of service for customers and employees.
Ministry Operations & Program Coordinator
Calvary Apostolic Church
North Little Rock, AR
2020 - Current
- Lead ministry operations by coordinating weekly services, special events, and organizational initiatives in collaboration with church leadership.
- Manage ministry budgets, purchasing, expense tracking, and equipment procurement while ensuring responsible stewardship of financial resources.
- Recruit, train, schedule, and supervise volunteers, fostering a collaborative and service-focused team environment.
- Coordinate audio, visual, and media operations to ensure successful execution of in-person and online services.
- Collaborate with leadership to support strategic planning, organizational priorities, and continuous process improvement.
- Build strong relationships with volunteers, staff, and congregation members through effective communication and conflict resolution.
Executive & Program Pastor
England Apostolic Church
England, AR
2024 - 2025
- Provide executive leadership for church operations, overseeing ministry programs, volunteer coordination, and organizational planning in collaboration with senior leadership.
- Manage ministry finances, including budgeting, expense oversight, purchasing, and financial accountability to support responsible stewardship of organizational resources.
- Recruit, train, and supervise volunteers and ministry leaders, fostering accountability, collaboration, and consistent program execution.
- Collaborate with senior leadership to develop operational strategies, establish organizational priorities, and support long-term planning initiatives.
- Coordinate communication, scheduling, and operational logistics to ensure efficient execution of weekly services and special events.
Youth and Worship Director
Scott Pentecostal Church
Scott, AR
2019 - 2020
- Led youth and worship ministry programs by coordinating weekly services, special events, and team operations in collaboration with church leadership.
- Planned and executed programs and events, coordinating schedules and logistics to ensure organized and efficient operations.
- Recruited, trained, and mentored volunteers and student leaders, fostering engagement, accountability, and leadership development.
- Managed communication and scheduling across multiple teams to support consistent program execution and organizational priorities.
General Manager
Wink's Dairy Bar, LLC
North Little Rock, AR
2002 - 2020
- Managed daily business operations, overseeing staff, customer service, and operational workflows to ensure efficient and consistent performance.
- Supervised, trained, and scheduled employees while supporting hiring, onboarding, and ongoing performance development.
- Managed purchasing, inventory, and cost control to maintain operational efficiency and support business objectives.
- Coordinated daily operations across multiple teams, ensuring effective communication and timely service delivery.
- Resolved customer concerns professionally while building positive customer relationships and maintaining service excellence.
- Collaborated with ownership to implement process improvements, support operational planning, and enhance overall business performance.
Youth and Worship Director
The Rock Church
Harrison, AR
2018 - 2019
- Coordinated program operations by managing schedules, service logistics, and team assignments to ensure consistent execution of weekly and special events.
- Organized and supported operational planning activities, aligning schedules, resources, and communication across multiple teams.
- Recruited, trained, and supervised volunteers, ensuring reliable execution of assigned responsibilities and adherence to organizational expectations.
- Managed communication and administrative coordination across teams to support efficient workflow and accurate information flow.
- Collaborated with leadership on planning and operational decisions to support organizational priorities and continuous improvement.
Automotive Sales & Finance Support-CAC Credit Acce
Zimmerman Motorcars
Sherwood, AR
2007 - 2008
- Ensured compliance with credit program policies and documentation requirements by accurately processing financial and customer account transactions.
- Managed financial and administrative records, including credit-related paperwork and transaction documentation, to support accurate and audit-ready files.
- Supported structured financial workflows by maintaining attention to detail, ensuring accuracy, and adhering to established procedures and guidelines.
Education
High School Diploma -
North Little Rock High School
North Little Rock, ARUrshan University
St Louis, MONational School of Real Estate
Little Rock, ARSkills
- Team Leadership – Supervise, coach, and develop high-performing teams
- Staff Training & Development – Recruit, onboard, mentor, and support employee growth
- Financial Operations – Manage budgets, expenses, banking, and financial records
- Policy & Compliance – Ensure adherence to organizational policies, procedures, and regulatory requirements
- Business Operations – Oversee daily operations while maintaining efficiency and accountability
- Process Improvement – Streamline workflows and implement operational enhancements
- Vendor & Customer Relations – Build productive partnerships and resolve complex issues
- Project & Resource Coordination – Manage schedules, purchasing, inventory, and operational priorities
- Microsoft 365 – Utilize Excel, Word, Outlook, and PowerPoint to support daily operations
- Cross-Functional Collaboration – Partner with leadership, staff, vendors, and stakeholders to achieve organizational goals
- Communication – Deliver clear, professional communication across diverse teams
- Problem Solving – Analyze challenges and implement practical, effective solutions
Certification
Certified SERVSAFE Food Safety Manager
Timeline
General Manager & Co-Owner
Wink's Dairy Bar, LLC
2021 - Current
Ministry Operations & Program Coordinator
Calvary Apostolic Church
2020 - Current
Executive & Program Pastor
England Apostolic Church
2024 - 2025
Youth and Worship Director
Scott Pentecostal Church
2019 - 2020
General Manager
Wink's Dairy Bar, LLC
2002 - 2020
Youth and Worship Director
The Rock Church
2018 - 2019
Automotive Sales & Finance Support-CAC Credit Acce
Zimmerman Motorcars
2007 - 2008
High School Diploma -
North Little Rock High School
Urshan University
National School of Real Estate