Summary
Work History
Education
Skills
Languages
Timeline
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Derek Montoya

Chicago,IL

Summary

Dynamic food runner with a strong work ethic at Lonesome Rose, adept at thriving in high-pressure environments. Excelled in customer service and effective multitasking, enhancing guest satisfaction through prompt order delivery and seamless communication with kitchen staff. Proven ability to build relationships and collaborate with teams for optimal service flow.

Developed key skills in high-volume restaurant environment, including effective communication and time management. Seeking to transition into new field, leveraging strong organizational abilities and customer service expertise. Focused on adapting these skills to drive success in any new role.

Work History

Food Runner

Lonesome Rose
04.2025 - 09.2025
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.

Education

High School Diploma -

Dominican University
River Forest, IL
05-2030

Skills

  • Quick learner
  • Teamwork and collaboration
  • Strong work ethic
  • Time management
  • Customer service
  • Effective multitasking

Languages

Spanish
Native or Bilingual

Timeline

Food Runner

Lonesome Rose
04.2025 - 09.2025

High School Diploma -

Dominican University
Derek Montoya