Darranesha Slaughter
Houston,TX
Summary
Accomplished Dental Office Manager with 11+ years of experience leading front office operations in both general and pediatric dentistry. Proven expertise in insurance verification and coordination, treatment planning, scheduling, financial arrangements, claims management, and patient relations. Highly proficient in Open Dental and Dentrix, with a reputation for improving office efficiency, maximizing insurance reimbursement, and delivering an exceptional patient experience.
Overview
12
12
years of professional experience
Work History
Office Manager
Pediatric Dentistry
Victoria, TX
01.2022 - Current
- Oversee daily front office operations for a busy pediatric dental practice.
- Verify insurance eligibility and benefits while ensuring accurate claim submission and reimbursement.
- Present treatment plans and discuss financial options with parents and guardians.
- Coordinate provider schedules to maximize efficiency and patient flow.
- Process payments, manage accounts receivable, and maintain accurate patient records.
- Utilize Open Dental and Dentrix to manage scheduling, billing, insurance, and reporting.
- Deliver exceptional customer service while maintaining HIPAA compliance.
Dental Office Manager
Mint Dentistry
Houston
03.2014 - 12.2021
- Managed patient scheduling, insurance verification, treatment coordination, and payment processing.
- Submitted insurance claims, followed up on outstanding balances, and improved collection efforts.
- Educated patients on treatment plans, insurance benefits, and financing options.
- Assisted in maintaining efficient office operations and supporting providers in a high-volume practice.
- Built lasting patient relationships through outstanding customer service and communication.
Education
High School Diploma -
Carl Wunsche High
Spring, TXSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Insurance Portals Electronic Health Records (EHR) Multi-line Phone Systems
- Business Software: Microsoft Word Excel Outlook
- Dental Software: Open Dental Dentrix
CORE COMPETENCIES
- Dental Office Management
- Insurance Verification & Benefits Coordination
- Treatment Planning & Case Presentation
- Patient Scheduling & Recall Management
- Financial Arrangements & Payment Plans
- Insurance Claims Submission & Follow-Up
- Accounts Receivable & Collections
- Open Dental & Dentrix
- HIPAA Compliance
- Team Leadership & Staff Training
- Customer Service & Patient Relations
- Office Administration
Timeline
Office Manager
Pediatric Dentistry
01.2022 - Current
Dental Office Manager
Mint Dentistry
03.2014 - 12.2021
High School Diploma -
Carl Wunsche High