Derek Moroney
North Las Vegas
Summary
Results-driven Social Media Marketing Director with proven success in social media strategy, digital marketing, and brand management. Focused on enhancing customer engagement and driving cohesive messaging through analytics interpretation and team collaboration.
Overview
26
26
years of professional experience
Work History
Social Media Marketing Director
showeringlvwithlove.com
Las Vegas
05.2024 - Current
- Aligned social media advertising campaigns with overall marketing strategy in coordination with marketing team to drive cohesive messaging.
- Promoted content via targeted advertising on selected social media networks.
- Oversaw daily operations of social media accounts, promptly responding to customer inquiries to improve engagement.
- Collaborated with team to ensure content accuracy across all social media channels, enhancing brand credibility.
Business Owner
ironsharpensiron apparel llc
North Las Vegas
05.2023 - Current
- Managed daily operations of e-commerce platform to ensure seamless transactions.
- Oversaw inventory management to ensure optimal stock levels for online sales.
- Created loyalty program that provided discounts and free shipping to enhance customer retention.
- Negotiated partnerships with distributors and suppliers to enhance product range.
- Cultivated partnerships with vendors and third-party service providers to streamline warehousing and shipping operations.
- Managed all business operations including finance, procurement, and digital presence, including accounting, purchasing, and web design.
- Resolved customer inquiries promptly to maximize satisfaction levels.
- Fulfilled customer orders by packaging items for direct shipping or transferring to manufacturers.
Small Business Owner
ninthislandvapez
Henderson
01.2016 - 07.2020
- Promoted high customer satisfaction by resolving issues with knowledgeable, friendly service.
- Identified and addressed customer needs promptly and efficiently.
- Engaged customers using interpersonal skills to create positive experiences.
- Assisted customers with inquiries and provided guidance to improve satisfaction.
- Utilized technical skills to troubleshoot complex issues and deliver effective solutions.
- Maintained up-to-date knowledge through continuing education and advanced training.
- Executed daily operational tasks with accuracy and efficiency.
U.S. Soilder
United States Army Reserve, United States Army
Los Angeles
06.2000 - 04.2015
- Operated commercial vehicles over long distances, achieving timely and safe delivery of goods.
- Conducted pre-trip inspections to verify vehicle safety and compliance standards.
- Maintained accurate logs of deliveries and vehicle maintenance records.
- Coordinated with dispatch to enhance delivery schedules and routes, improving overall efficiency.
- Executed cargo loading and unloading using proper safety techniques.
- Assisted in training new drivers on operational procedures and safety protocols.
- Resolved on-road issues through effective problem-solving and communication.
- Built strong customer relationships through active listening and responsiveness, fostering customer loyalty.
Education
Bachelor of Arts - Business Management
Kansas State
Manhattan, KS09-2014
Associate of Applied Science - Transportation And Logistical Manager.
Army Ocs
Fort Moore, Georgia05-2011
Bachelor of Arts - Electrical Engineering
Penn Foster Career School
Scranton, PA06-2004
Skills
- Social media strategy
- Social media advertising
- Digital marketing
- Content strategy
- Content promotion
- Content engagement
- Target audience analysis
- Analytics interpretation
- Brand management
- Team collaboration
- Relationship building
Timeline
Social Media Marketing Director
showeringlvwithlove.com
05.2024 - Current
Business Owner
ironsharpensiron apparel llc
05.2023 - Current
Small Business Owner
ninthislandvapez
01.2016 - 07.2020
U.S. Soilder
United States Army Reserve, United States Army
06.2000 - 04.2015
Bachelor of Arts - Business Management
Kansas State
Associate of Applied Science - Transportation And Logistical Manager.
Army Ocs
Bachelor of Arts - Electrical Engineering
Penn Foster Career School