Derek Nelson
Eden Prarie,Minnesota
Summary
I am experienced in managing a team to accomplish goals and working with guests in stressful situations. I also trained multiple others from entry level employees to other leaders.
Overview
11
11
years of professional experience
Work History
Shipping and Receiving Manager
Nike Factory Store
10.2018 - Current
- Developed and implemented key performance indicators to monitor process improvements and operational effectiveness.
- Facilitated training sessions for staff on best practices in operational excellence.
- Worked with the team to break through roadblocks to better optimize our productivity to meet demands of the store
- Handled both difficult consumer and employee issues to maintain a heathy environment externally and internally
Product Supervisor
Nike Clearance Store
01.2016 - 10.2018
- Supervised daily operations, ensuring compliance with company policies and standards.
- Trained and mentored team members on product knowledge and customer service excellence.
- Streamlined inventory management processes to enhance accuracy and reduce discrepancies.
Footwear Lead
Nike
09.2015 - 01.2016
- Worked alongside the Assistant head coach to maintain and grow the department.
- Ensure that merchandising standards are being upheld.
- Making decisions based on business needs.
- Effectively lead the largest department with little assistance over a 4 month period.
Education
High School Diploma -
Rosemount High School
Rosemount, MN2010
Skills
- Merchandising experience
- Extensive training background
- Team management
- Fast learner
Accomplishments
Received Recognition from district and territory leaders for my work leading a team in the decommissioning and re-opening of the Mall of America Nike Store
Timeline
Shipping and Receiving Manager
Nike Factory Store
10.2018 - Current
Product Supervisor
Nike Clearance Store
01.2016 - 10.2018
Footwear Lead
Nike
09.2015 - 01.2016
High School Diploma -
Rosemount High School