Derek Nietzel
Senior Program Manager
Scottsdale,AZ
Summary
Experienced performance-driven Program Manager skilled in managing functional operations and projects related to the electronics industry, plastics medical and auto industry. Advanced understanding of organizational strategies, financial management, procurement, budgeting and contracting. Detail-oriented with over 20 years of leadership experience and proven ability to work with a team to complete projects on time and under budget. Significant collaboration skills looking to bring multitasking and problem-solving to a forward-thinking organization.
Overview
29
29
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Technical Program Manager III
Benchmark Electronics
04.2022 - Current
- Managing/leading Customer Focus Team, customer expectations, and customer satisfaction on multiple accounts totaling over $60M.
- Hosting customer visits. Lead on QBRs. Involved with Root Cause & Corrective Actions if needed.
- Responsible for Sales, Inventory, Operations & Planning (SIOP), Continuous Improvement and Program Reviews. KPIs including Safety, Revenue, Financial Performance, Inventory Management, Cycle Time, and Quality
- Provided regular weekly updates with customers ranging from consumer products to aerospace and government related products.
- Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace
Senior Program Manager
Flex-Tempe
01.2016 - 04.2022
- Program Lead on multiple medical part plastic injection mold builds totaling over $70M. Responsible for project plan and P&L. Collaborated with the biggest Medical Companies worldwide.
- Defined clear targets and objectives and communicated to other team members.
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
Estimating Engineer
Flex-Tempe
01.2013 - 01.2016
- Department Lead that provided accurate estimates by defining scope, timelines, potential setbacks, and limitations.
- Prepared estimates used by management for purposes such as planning, organizing, and scheduling work.
- Collaborated with project managers and contractors to obtain necessary information for preparing cost estimates.
- Evaluated subcontractor bids to obtain best value for projects.
Design Engineer
Flex-Tempe
10.2007 - 01.2013
- Plastic Injection Mold Designer of high cavitation medical parts.
- Used multiple CAD/CAM 3D software including NX and Solidworks
- Produced high tolerance drawings for Manufacturing following engineering standards.
Design Engineer / Mold Maker
Omega Tool Corporation
08.1995 - 09.2007
Education
Master of Science - Project Management
Missouri State University
Springfield, MO 09.2018 - 12.2020
Bachelor of Business Administration - Finance
University of Windsor (Canada)
Windsor, ON Canada 09.1991 - 12.1994
Skills
Program Team leadership and direction
Project Monitoring
Budget/Cost Management
Expert Communication
Active Listening
Problem-solving
Computer Skills (Microsoft 365, Power BI)
Leadership Experience
Successfully has led teams to exceed sales goals with maintaining excellent customer satisfaction scores.
Roles And Responsibilities
Managing/leading Customer Focus Team, customer expectations, and customer satisfaction. Hosting customer visits. Leading QBRs. Providing Root Cause & Corrective Actions. Sales, Inventory, Operations & Planning (SIOP). Continuous improvement. Transition Process. Program Reviews.
Communication Skills
Ability to communicate clearly and concisely, both orally and in writing to all levels of management.
KPIs
- Customer Satisfaction
- Safety
- Revenue
- Financial Performance
- Inventory Management
- Cycle Time
- Quality
References
Available upon request.
Certification
PMP Certification
Timeline
Technical Program Manager III
Benchmark Electronics
04.2022 - Current
Master of Science - Project Management
Missouri State University
09.2018 - 12.2020
Senior Program Manager
Flex-Tempe
01.2016 - 04.2022
Estimating Engineer
Flex-Tempe
01.2013 - 01.2016
Design Engineer
Flex-Tempe
10.2007 - 01.2013
Design Engineer / Mold Maker
Omega Tool Corporation
08.1995 - 09.2007
Bachelor of Business Administration - Finance
University of Windsor (Canada)
09.1991 - 12.1994