Derek Pickering
Paulsboro, NJ,NJ
Summary
Dedicated Bus Operator with a clean driving record at NJ Transit, recognized for exceptional customer service and effective communication skills. Proven ability to handle emergency situations calmly while adhering to safety protocols. Committed to maintaining a safe and clean environment, ensuring passenger comfort and satisfaction on every journey.
Overview
12
12
years of professional experience
Work History
Bus Operator
Nj Transit
09.1999 - 04.2011
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Accepted and processed fares.
- Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
- Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
- Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
Education
Vocational -
Deptford Twp High
Deptford NJ06.1976
Skills
- Clean driving record
- Vehicle inspection
- Fuel efficiency
- Defensive driving
- Safe driving practices
- Effective communication skills
- Safe driving skills
- Customer relations skills
- Troubleshooting skills
Work Type
Part TimeTimeline
Bus Operator
Nj Transit
09.1999 - 04.2011
Vocational -
Deptford Twp High
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