Derek Raymond
Pharmacy Technician
Beaverton,OR
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent rapport building and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development to ensure high quality, accurate care in every encounter.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
Kaiser Permanente
Beaverton, OR
09.2023 - Current
- Accurately and efficiently dispensed prescriptions for pharmacist verification
- Immediately reported any discrepancies in medication filling processes to pharmacist
- Protected and enforced confidentiality and HIPAA protocols
- Accurately completed order entry, data entry, and fill or sale of prescriptions
- Answered phone calls relating to pharmacy orders and billing questions
- Stayed within scope of practice and deferred to pharamcist when appropriate
Patient Care Advocate
Ardon Health
Portland, OR
01.2023 - 08.2023
- Assisted patients in understanding Ardon services, their insurance coverage and payment responsibilities and rights
- Verified orders methodically to avoid critical errors impacting care delivery and payments for services
- Verified patients' insurance and payment methods during scheduling calls
- Cultivated positive relationships with patients to help facility meet satisfaction scores and ensure patients obtain best possible care
- Stayed current on community-based resources and services useful to patients
- Educated colleagues on socioeconomic issues our patients faced during monthly meetings
Pharmacy Clerk
Fred Meyer Pharmacy
Portland, OR
10.2022 - 01.2023
- Provided filled prescriptions to customers, included medication information sheets and coordinated consults
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information
- Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders
- Processed pharmacy payments by ringing up customers on cash register and handling cash and
credit transactions
Claims Analyst III
Epiq Global
Beaverton, OR
06.2021 - 04.2022
- Followed all company procedures to keep data confidential
- Coached new employees on company's standard operating procedures to ensure policies were well comprehended
- Implemented process improvements after noticing several areas in underachieving department areas
- Identified suspicious losses, immediately contacting Supervisors to conduct further investigations
- Reduced loss ratios through fair and prompt processing of claims
Claims Analyst II
Epiq Global
Beaverton, OR
02.2019 - 02.2021
- Maintained and followed policies on data security to prevent leak of confidential information
- Identified and reported areas of suspicious activity to commence investigations
- Complied with company and department standards in claims processes, resulting in accurate determination of claims
- Sought management input when encountering gray-areas of standard operating procedures
Education
High School Diploma -
Oregon Connections Academy
Scio, OR06.2018
Some College (No Degree) -
Portland Community College
Portland, ORSkills
- HIPAA compliance
- Effective communication
- Team collaboration
- Manual and automated medication dispensing
- Workflow optimization
Accomplishments
- Pharmacy Clerk, Pharmacy Technician Promoted within 3 months
- Claims Analyst II, III Promoted within 6 months
- Assigned as main processor of Nominee/Broker claim submissions division
- Retail Shift Lead, promoted within 3 months
Personal Information
https://www.linkedin.com/in/derek-raymond-824681208/
Timeline
Pharmacy Technician
Kaiser Permanente
09.2023 - Current
Patient Care Advocate
Ardon Health
01.2023 - 08.2023
Pharmacy Clerk
Fred Meyer Pharmacy
10.2022 - 01.2023
Claims Analyst III
Epiq Global
06.2021 - 04.2022
Claims Analyst II
Epiq Global
02.2019 - 02.2021
High School Diploma -
Oregon Connections Academy
Some College (No Degree) -
Portland Community College
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