Derek Rios
Anaheim,CA
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Ralphs
05.2021 - 06.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
John F Kennedy High School
La Palma05.2023
Skills
- Layout Assistance
- Advising and Coaching
- Cash Register Operation
- Retail Merchandising
- Customer Complaint Resolution
- Customer Service and Assistance
- Shelving Items
- Stocking and Replenishing
- Customer Satisfaction
- Upselling Techniques
Sports
I played baseball for 14 years. Baseball has taught me hard work and it has taught me to never give up. Baseball has created the person I am today, and it has showed me that I have to work hard for everything that I want.
Languages
English
Native or Bilingual
Spanish
Professional Working
American Sign Language
Limited Working
Timeline
Customer Service Cashier
Ralphs
05.2021 - 06.2022
High School Diploma -
John F Kennedy High School