Derek Rodriguez Mercado
Summary
Proven team player and efficient at Mama Romano's, adept in customer service and safe food handling. Excelled in fast-paced environments, enhancing customer satisfaction and streamlining order preparation. Demonstrated exceptional equipment cleaning skills, contributing to a safer kitchen. Achieved high accuracy in cash transactions, fostering repeat business.
Overview
1
1
year of professional experience
Work History
Pizza Maker
Mama Romano's
01.2023 - 08.2023
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Monitored and maintained clean working areas and cooking surfaces.
Cashier
Mama Romano's
05.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
No Degree - Pilot And Flight Crew
Lake Nona High School
Orlando, FL05.2025
Skills
- Teamwork and Collaboration
- Customer Service
- Safe Food Handling
- Food Safety
- Heavy Lifting
- Equipment Cleaning
- Order Preparation
Timeline
Pizza Maker
Mama Romano's
01.2023 - 08.2023
Cashier
Mama Romano's
05.2022 - 02.2023
No Degree - Pilot And Flight Crew
Lake Nona High School
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