Derek Schrader
Claremore,OK
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Lead Technician
Lynxsystems LLC
Tulsa
10.2008 - Current
- Compiled detailed summaries of all installation activities.
- Managed multiple projects simultaneously while meeting deadlines.
- Aided junior technicians in the resolution of intricate technical issues.
- Maintained up-to-date knowledge of current technology trends.
- Ensured that all systems were compliant with industry standards and regulations.
- Oversaw daily operations, delegated tasks and assignments to optimize workflows.
- Followed safety practices to safeguard against injury and damage to property.
- Managed quality control and maintained high level of customer satisfaction.
- Executed tests on components, assemblies, and systems in order to diagnose any malfunctions or defects.
- Validated adherence to best practices, quality standards and customer specifications.
- Reviewed and interpreted schematics, manuals, and related documentation to successfully complete mechanical tasks.
- Troubleshot systems to determine appropriate resolution for reported problems with usage.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Managed workflow and productivity of subordinate technicians to ensure project timelines were met.
- Delivered on-the-job training and development initiatives to new hires and contractors.
- Kept records of parts and equipment used in projects to update inventory.
Photo Lab Specialist V
Walmart
Sand Springs , OK
07.2003 - 11.2010
- Assisted customers with photo printing orders and inquiries.
- Ensured quality control by inspecting all prints for color accuracy, clarity and size requirements.
- Operated digital imaging equipment to prepare customer orders.
- Maintained accurate records of daily transactions and inventory levels.
- Trained new employees on the proper use of photographic equipment and procedures.
- Performed routine maintenance on lab equipment including cleaning and troubleshooting minor issues.
- Developed black and white film using various chemicals in an automated processor.
- Monitored stock levels of photographic paper, chemicals, ink cartridges and other supplies.
- Processed payments from customers for their photo orders at point-of-sale terminals.
- Provided technical support to customers regarding digital cameras, memory cards.
- Set up displays showcasing a variety of products available for purchase in the store.
- Handled customer complaints professionally while seeking solutions that meet their needs.
- Greeted customers warmly upon entering the store and provided friendly service throughout their visit.
- Greeted and assisted customers, suggested and promoted products and services and processed and packaged photo orders.
Field Service Technician III
Cox Communications
Tulsa, OK
02.2006 - 10.2008
- Diagnosed problems by leveraging advanced diagnostic tools such as multimeters and oscilloscopes.
- Replaced faulty parts or components following diagrams or blueprints.
- Completed all necessary paperwork for service calls in a timely manner.
- Responded promptly to emergency service requests from clients.
- Collaborated with other technicians to resolve complex issues quickly and efficiently.
- Assisted with training of junior technicians in proper installation techniques and safety protocols.
Education
Telecommunications - Telecommunications
Central Technology Center - Drumright
Drumright, OK05-2004
High School Diploma -
Bristow High School
Bristow, OK05-2004
Some College (No Degree) - Telecommunications Management
Rogers State University
Claremore, OKSkills
- Blueprint Reading
- Testing and repair
- Product Testing
- Diagnostic Testing
- Safety Compliance
- Report Preparation
- Customer Service
- Commercial construction experience
- OSHA Compliance
- Quality Control
- Issue Resolution
- Works Well Under Pressure
- Team Training
- Documentation And Reporting
- Troubleshooting
- Construction management
Accomplishments
- National Vocational Technical Honor Society
- National Honor Society
- Dean's List Rogers State University
Certification
- Bicsi Technician Certification
- OSHA 30 Certification
- Panduit Installer Certification
- Commscope Installer Certification
- Axis Camera Installer Certification
- Scissor and Aerial Lift Certification
- Oklahoma Horse Racing License
- Osage Gaming License
References
References available upon request.
Timeline
Lead Technician
Lynxsystems LLC
10.2008 - Current
Field Service Technician III
Cox Communications
02.2006 - 10.2008
Photo Lab Specialist V
Walmart
07.2003 - 11.2010
Telecommunications - Telecommunications
Central Technology Center - Drumright
High School Diploma -
Bristow High School
Some College (No Degree) - Telecommunications Management
Rogers State University