Resourceful Systems Manager known for high productivity and efficient task completion. Skilled in network architecture, database management, and cybersecurity practices. Excel in problem-solving, critical thinking, and team collaboration to ensure seamless operations and project success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Production Systems Manager
Envestnet MoneyGuide
Powhatan, VA
11.2024 - Current
Orchestrated shift of large-scale production network from team-managed to single-owner model, taking on complete responsibility while maintaining 99.9% uptime across nearly 500 devices.
Led the adoption of formal change management processes and industry-standard system configurations, driving increased reliability and cross-team consistency.
Fortified production firewall security and managed integration with parent company's SIEM platform, providing robust support for both production and corporate teams across full deployment.
Performed systematic audits of IT systems to pinpoint improvement opportunities and ensure adherence to industry standards including ISO/IEC 27001:2013
Oversaw infrastructure investments for multi-million-dollar platform, encompassing $150K allocation for new storage solution and over $6M for database server upgrades across 30+ systems..
Collaborated with company lead, department heads, and cross-functional teams on complex projects, guaranteeing successful completion within deadlines and budget constraints.
Developed automated scripts to streamline processes such as patching servers or deploying applications across multiple machines simultaneously.
Coordinated with vendors to purchase necessary hardware and software upgrades when needed.
Senior System Administrator
Envestnet MoneyGuide
Powhatan, VA
05.2019 - Current
Collaborated with other team members to develop new system architectures to meet changing business requirements.
Conducted regular backups and disaster recovery simulations, safeguarding valuable data against loss or corruption.
Partnered with cross-functional teams to streamline deployments and clarify service agreements. Provided training and simplified technical concepts to ensure understanding across all departments.
Mentored junior analysts on best practices in systems analysis techniques, contributing to their professional growth.
Engineered and maintained onsite and remote server environments, featuring Hyper-V virtualization and VPC configurations.
Performed server hardware installations, maintenance, upgrades and repairs as needed.
Trained junior staff members on best practices related to system administration tasks.
Web Systems Administrator
Envestnet MoneyGuide
Powhatan, VA
05.2014 - Current
Used code-level analysis in conjunction with infrastructure knowledge to pinpoint faults, reduce downtime, and assist development teams with accurate diagnostics.
Coordinated deployment of internally developed software and hardware, guaranteeing efficient transitions.
Performed configurations and facilitated onboarding to streamline user experience.
Maintained readiness for on-call rollback to swiftly resolve deployment challenges.
Reviewed audit reports generated by security software applications for compliance purposes.
Implemented network services such as DHCP, DNS, Active Directory and Group Policy Objects.
Regularly interfaced with clients to troubleshoot issues, provide technical guidance, and ensure system functionality met business needs.
Systems Administrator Intermediate
University of Virginia Physicians Group
Charlottesville, VA
04.2013 - 05.2014
Deployed, supported, and coordinated systems in client-server environment, guaranteeing efficient operation and integration.
Maintained detailed documentation of network configurations, protocols, and procedures for efficient troubleshooting and information sharing among colleagues.
Facilitated remote workforce access by configuring secure VPN connections for critical resource availability from any location
Administered Tier 2 and Tier 3 support focused on problem identification, diagnosis, and issue resolution.
Education
Master's of Science - Information Security and Assurance
Western Governors University
01.2016
Bachelor's of Science - Information Technology Security
Western Governors University
01.2015
Skills
Firewall management
Mentorship and leadership
Audit compliance
Infrastructure management
Vendor management
Script automation
Server management
Capacity planning
Hardware management
Operating systems expertise
Network troubleshooting
Cross-functional collaboration
Process optimization
Hardware updates
Vulnerability management
GitHub and GitLab
Documentation and process writing
Server hardware maintenance
Incident management
Operations management
Backup and recovery
Patch management
Information security policies
Multitasking capacity
Software deployment
Disaster recovery planning
Change management
System configurations
Firewall security
Disaster recovery
Audit compliance (ISO 27001)
Project leadership
Certification
CASP+ (2024)
Previously held: CompTIA Security+,Project+, Network +, A+; EC Council CFHI, CEH; Cisco CCNA Security, CCNA, CCENT; Microsoft MCT, MCTS; CIW Admin and Associate
Timeline
Production Systems Manager
Envestnet MoneyGuide
11.2024 - Current
Senior System Administrator
Envestnet MoneyGuide
05.2019 - Current
Web Systems Administrator
Envestnet MoneyGuide
05.2014 - Current
Systems Administrator Intermediate
University of Virginia Physicians Group
04.2013 - 05.2014
Master's of Science - Information Security and Assurance
Western Governors University
Bachelor's of Science - Information Technology Security
Director, Theatre/Drama (High School, Extracurricular) at Powhatan County Public SchoolsDirector, Theatre/Drama (High School, Extracurricular) at Powhatan County Public Schools