Derek Teberg
Erhard,MN
Summary
Professional service leader with strong focus on team collaboration and achieving results. Skilled in problem-solving, customer relations, and process optimization. Adaptable to changing needs and reliable in delivering high-quality outcomes. Known for effective communication, conflict resolution, and driving continuous improvement initiatives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Service Manager
United Quality Cooperative
New Town, ND
05.2021 - 05.2025
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Ran a service truck that replaced truck and tractor tires.
- Lead automotive technician replacing tires and fixing vehicles
- Helped/trained employees to fix/maintain vehicles.
Automotive Technician
Prairie Ford
Stanley, ND
05.2012 - 05.2020
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
- Repaired and diagnosed complex electrical and wiring problems
- Obtained Ford Senior Master Tech through multiple training courses.
Farm Hand
Watterud Farm
Rothsay, MN
07.2011 - 04.2012
- Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
- Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.
- All around gopher
Education
Associates - Automotive Technician
North Dakota State College of Science
Whapeton, ND05.2013
High School Diploma -
Fergus Falls High School
Fergus Falls, MN05.2011
Skills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Customer service
- Able to operate heavy machinery
- Technical troubleshooting
- Equipment/ vehicle maintenance
- Reliable and Responsible
Certification
- CPR and First Aid
- Reasonable suspicion class
- Ford Senior master Technician
Timeline
Service Manager
United Quality Cooperative
05.2021 - 05.2025
Automotive Technician
Prairie Ford
05.2012 - 05.2020
Farm Hand
Watterud Farm
07.2011 - 04.2012
Associates - Automotive Technician
North Dakota State College of Science
High School Diploma -
Fergus Falls High School