Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derek Watson

Greensboro,North Carolina

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

3
3
years of professional experience

Work History

Store Associate

CVS Pharmacy
3310 Siskey Pkwy
01.2022 - Current
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Processed returns and exchanges efficiently, adhering to company policies and procedures.
  • Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.

Cashier

Harris Teeter
13639 Providence Rd Matthews, NC 28104
09.2021 - 02.2022
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Host

Crackle Barrel
3701 Elmsley Ct Greensboro, Nc 27406
06.2021 - 08.2021
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Education

High School Diploma -

Weddington High School
Matthews, NC
06.2022

Skills

  • Product Display
  • Shipment Processing
  • Payment Processing
  • Customer Service
  • Customer Assistance
  • Safety Oversight
  • Inventory Control
  • Team Leadership
  • Organization
  • Team Collaboration

Timeline

Store Associate

CVS Pharmacy
01.2022 - Current

Cashier

Harris Teeter
09.2021 - 02.2022

Host

Crackle Barrel
06.2021 - 08.2021

High School Diploma -

Weddington High School
Derek Watson