Derek Zubia
Houston
Summary
Proactive and customer-focused, excelled at Ricardos Mexican Restaurant by enhancing guest experiences through outstanding service and maintaining high standards of cleanliness. Demonstrated exceptional teamwork and communication, alongside adeptness in multitasking and organization. Significantly contributed to a positive dining atmosphere, mastering both food service protocols and problem-solving.
Overview
2
2
years of professional experience
Work History
Drive-Thru Cashier
Ricardos Mexican Restaurant
05.2024 - 11.2024
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Followed food safety and sanitation guidelines at all times.
- Assisted customers with menu items and accurate order fulfillment.
Busser
Ricardos-a Mexican Restaurant
02.2023 - 04.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
CE King High School
Houston, TXSkills
- Cleaning and sanitation
- Excellent communication
- Customer service
- Problem-solving
- Teamwork and collaboration
- Multitasking and organization
- Food service
Languages
Spanish
Native or Bilingual
Timeline
Drive-Thru Cashier
Ricardos Mexican Restaurant
05.2024 - 11.2024
Busser
Ricardos-a Mexican Restaurant
02.2023 - 04.2024
CE King High School
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