Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derek A. Tellez

Summary

Dedicated professional with strong customer service and complaint handling skills. Experienced in creating positive customer experiences through effective communication and relationship building.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Little Caesars
San Elizario
06.2025 - Current
  • Assisted customers with menu selection and order placement.
  • Processed cash and card transactions accurately at the register.
  • Maintained cleanliness and organization in dining and kitchen areas.
  • Handled customer complaints with professionalism and empathy.
  • Promoted ongoing specials and new menu items to customers.
  • Collaborated with team members to ensure timely food preparation.
  • Developed strong relationships with customers by providing personalized assistance and support.

Sub Contractor

LG&E LLC
Brighton
03.2022 - 03.2025
  • Oversaw subcontractor activities, tracking work progress, labor costs, and material usage to ensure project alignment.
  • Engaged with homeowners to clarify job specifics and set clear expectations.
  • Established relationships with local suppliers in order to obtain competitive pricing on materials needed for projects.
  • Performed carpentry repairs to enhance functionality and ensure safety of various items.

Education

Basics

Texas Virtual Schools
Texas City, TX
04-2026

Skills

  • Customer service
  • Retail customer service
  • Order processing
  • Complaint handling
  • Customer relations
  • Effective communication
  • Team collaboration
  • Conflict resolution
  • Relationship building

Timeline

Customer Service Representative

Little Caesars
06.2025 - Current

Sub Contractor

LG&E LLC
03.2022 - 03.2025

Basics

Texas Virtual Schools
Derek A. Tellez