- Playing Sports
- Volunteering
- Gym Workouts
- Video Gaming
Derek Guy
Granger,IN
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
People Operations Planner
Apple, Inc.
09.2023 - Current
- Manage team timecards and leadership calendars
- Provide support to team members in finding answers to people-related questions
- Coordinate external hiring events and the internal selection process
- Manage cross-functional teams effectively, fostering collaboration and a positive work environment for all team members.
Operations Specialist
Apple, Inc.
08.2020 - 09.2023
- Ensured operational excellence in all inventory and administrative tasks
- Promoted understanding and awareness of inventory performance among all store employees
- Identified, reported, and monitored transit reports and escalated to the appropriate partners
Sales Chat Advisor | Retail Customer Care
Apple, Inc.
09.2020 - 05.2021
- Supported customers to deliver the Apple experience on multiple platforms
- Enhanced the customer experience by providing quality assistance and in-depth product knowledge
- Provided solutions while getting the product into the customers' hands through online ordering
Specialist
Apple, Inc.
09.2019 - 08.2020
- Provided excellent customer service by selling complete solutions to customers
- Developed the best solutions based on customer needs to build a customer relationship
- Consistently drove personal and team results to achieve areas of active opportunity
Courteous Captain
Martin's Super Markets
10.2014 - 05.2020
- Created a pleasant experience for the customer
- Led employees of the current day in my department
- Bagged groceries according to customer's needs
Education
Associate of Applied Science - Application Development
Lake Michigan College
05.2022
Skills
- Self-motivated leader
- Drive for results
- Interpersonal skills
- Creating positive customer experiences
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Excellent communication
- Team collaboration
Interests
Timeline
People Operations Planner
Apple, Inc.
09.2023 - Current
Sales Chat Advisor | Retail Customer Care
Apple, Inc.
09.2020 - 05.2021
Operations Specialist
Apple, Inc.
08.2020 - 09.2023
Specialist
Apple, Inc.
09.2019 - 08.2020
Courteous Captain
Martin's Super Markets
10.2014 - 05.2020
Associate of Applied Science - Application Development
Lake Michigan College
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