Dereko Harris
Macon
Summary
Experienced and reliable Store Manager with strong leadership, customer service, and sales skills in retail and pawn environments. Skilled in managing daily store operations, supervising staff, handling inventory, and ensuring compliance with company policies and state regulations. Known for building customer trust, increasing sales, and maintaining an organized, secure, and profitable store environment.
Overview
14
14
years of professional experience
Work History
Store Manager
Old South Pawn Shop
2017.11 - Current
- Oversee daily operations of pawn store including buying, selling, and loan transactions
- Supervise and train employees to ensure excellent customer service and compliance
- Evaluate merchandise for resale value and loan eligibility
- Manage cash drawer, deposits, and daily financial reporting
- Maintain inventory accuracy and store organization
- Handle customer disputes professionally and efficiently
Service Technician
Express Oil Change
2013.02 - 2017.11
- Assisted customers with vehicle service recommendations and check-in process
- Provided excellent customer service in a fast-paced automotive environment
- Communicated service needs, pricing, and timelines clearly to customers
- Processed payments and operated POS system accurately
- Coordinated with technicians to ensure efficient workflow and timely service completion
- Promoted additional services to meet customer vehicle maintenance needs
Overnight Stocker
Walmart
2012.08 - 2014.01
- Stocked shelves efficiently during overnight shifts
- Unloaded freight and organized merchandise in assigned departments
- Ensured products were accurately labeled and properly placed
- Maintained clean, safe, and organized aisles
- Worked as part of a team to meet strict overnight deadlines
- Followed store safety and inventory procedures
Education
Sports Management
Brewton Parker
Mount Vernon, GASkills
Fast learner
Highly Dependable
Excellent attention to detail
Timeline
Store Manager
Old South Pawn Shop
2017.11 - Current
Service Technician
Express Oil Change
2013.02 - 2017.11
Overnight Stocker
Walmart
2012.08 - 2014.01
Sports Management
Brewton Parker