Derenda Sweeney
Real Estate
Mill Creek ,WA
Summary
Experienced Project Management Professional with a background in Real Estate & Client Services, consistently generating an average of $10 million in sales annually over the past eight years. Recognized for delivering exceptional client satisfaction in dynamic environments. Skilled in oral and written communication, active listening, and analytical problem-solving, providing tailored solutions to meet individual client needs. Proven expertise in negotiation, marketing strategies, and maximizing asset value, including ownership of a successful staging company. Adept at building lasting relationships with key decision-makers and customers to drive business success. Now seeking to leverage extensive experience in client services to take on new professional challenges, with a commitment to enhancing client relationships and achieving company goals.
Overview
42
42
years of professional experience
Work History
Realtor Consultant
ReMax Northwest & Corcoran Lifestyle Properties
03.2013 - Current
- Increased home sales by implementing innovative marketing strategies, pricing strategies, staging and utilizing social media platforms.
- Conducted comprehensive market analyses to accurately price properties and optimize listing exposure.
- Developed personalized relocation plans for clients, easing their transition into new communities and homes.
- Expanded referral network by cultivating strong relationships with industry professionals such as attorneys, inspectors, and appraisers.
- Enhanced client trust by maintaining strict confidentiality of personal information and conducting business ethically at all times.
- Maximized client base through diligent prospecting efforts, including cold calling, referrals, and networking events.
- Improved property visibility by creating professional promotional materials such as brochures, flyers, virtual tours, and floor plans.
- Generated quality leads by consistently attending industry conferences, workshops, trade shows, seminars to stay abreast of market trends and best practices in real estate consulting services.
- Provided exceptional client service by maintaining open communication channels and promptly addressing concerns.
- Negotiated favorable contract terms for clients, resulting in increased satisfaction and repeat business.
- Collaborated with mortgage lenders to streamline the financing process, expediting closings and reducing stress for clients.
Realtor Consultant
Tec Real Estate & Windermere
06.2005 - 03.2013
- Increased home sales by implementing innovative marketing strategies and utilizing social media platforms.
- Provided exceptional client service by maintaining open communication channels and promptly addressing concerns.
- Negotiated favorable contract terms for clients, resulting in increased satisfaction and repeat business.
- Collaborated with mortgage lenders to streamline the financing process, expediting closings and reducing stress for clients.
Customer Service, Trainer and Business Analyst
Alaska Airlines
06.1982 - 03.1999
- Collaborated with cross-functional teams to identify opportunities for service improvements and implement necessary changes.
- Trained new team members on company policies, procedures, and best practices to ensure consistent service quality across the board.
- Enhanced customer satisfaction by efficiently addressing and resolving their concerns and inquiries.
- Assisted in data analysis and interpretation to support business decision-making processes.
Education
High School Diploma -
Ketchikan High School
Ketchikan, AKSome College - Business Transportation
Highline College
Seattle, WASkills
- Conflict resolution
- Financial analysis
- Contract drafting
- Home staging
- Organizational skills
- Team collaboration
- Sales & Marketing strategy
- CRM, Electronic Signature platforms, and communication platforms and signature platforms
- Property Listing Websites & Social Media Platforms
Accomplishments
- Consistently recognized with the Five Star Real Estate Agent Award for excellence over multiple years, showcasing a commitment to outstanding service and client satisfaction.
- Ranked in the top 25% of agents in the U.S.
- Generating an average of $10 million in sales revenue
- President of the Women's Council of Realtors - Seattle Metro
- State President of the Women's Council of Realtors - Washington State
Affiliations
- Seattle King County of Realtors
- National Association of Realtors
- Washington Realtors
Timeline
Realtor Consultant
ReMax Northwest & Corcoran Lifestyle Properties
03.2013 - Current
Realtor Consultant
Tec Real Estate & Windermere
06.2005 - 03.2013
Customer Service, Trainer and Business Analyst
Alaska Airlines
06.1982 - 03.1999
High School Diploma -
Ketchikan High School
Some College - Business Transportation
Highline College
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