Deresha Shannon
Shippensburg,PA
Summary
Dedicated professional seeking to apply many skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
10
10
years of professional experience
Work History
Shift Manager 1
Country Meadows Retirement Communities
Mechanicsburg, PA
09.2019 - 03.2024
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Conducted nightly shift meetings.
- Provided coaching and guidance to team members when necessary to improve performance.
- Resolved conflicts between staff members in a professional manner.
- Responded quickly and effectively to emergency situations as they arose.
- Prepared detailed incident reports following any incidents that occurred during shifts.
- Helped employees accomplish tasks during peak periods.
PCA
UPMC Pinnacle
Harrisburg, PA
06.2017 - 07.2018
- Responded to bell or light signal calls to assist patients with needs.
- Obtained patient vital signs and reported results to charge nurse to identify changes from prior measurements.
- Turned and repositioned bedridden patients to prevent bedsores.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Collected specimens from patients for laboratory testing purposes.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
Direct Support Professional
UCP Of Central
Harrisburg, PA
01.2014 - 05.2017
- Maintained clean and well-organized environment for client happiness and safety.
- Followed care plan and directions to administer medications.
- Built strong and trusting rapport with clients and loved ones.
- Helped clients get in and out of beds and wheelchairs.
- Assisted clients with maintaining good personal hygiene.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Education
High School Diploma -
Cumberland Valley High School
Mechanicsburg, PA06-2009
Skills
- Team Development
- Training and mentoring
- Compassionate Care
- Cultural Sensitivity
- Excellent Communication
- Attention to Detail
Timeline
Shift Manager 1
Country Meadows Retirement Communities
09.2019 - 03.2024
PCA
UPMC Pinnacle
06.2017 - 07.2018
Direct Support Professional
UCP Of Central
01.2014 - 05.2017
High School Diploma -
Cumberland Valley High School