Summary
Overview
Work History
Education
Skills
Timeline
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Derick Stufflebeam

South China,ME

Summary

Service-oriented Senior Field Technician successful at maximizing customer satisfaction. Skilled in managing documentation, inventory and reporting. Demonstrated abilities in cable plant equipment repair and maintenance. Punctual, responsible and reliable technician. Willing to learn new procedures and always doing whats asked, to the standards set by leadership.

Overview

26
26
years of professional experience

Work History

Field Technician VI

Spectrum
10.2017 - Current
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Identified potential problems and prevented equipment failure through performing regular equipment inspections.
  • Assisted in training new hires on company protocol, increasing overall productivity within the department.
  • Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.

Infantry Team Leader

US Army
06.1998 - 12.2005
  • Wounded in combat in October of 2003, finished tour and was awarded a Purple Heart for injuries sustained.
  • Utilized tactical expertise to make critical decisions under pressure, leading to successful outcomes in high-stress situations.
  • Led infantry team to successfully complete missions by providing clear instructions and efficient communication.
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Maintained high levels of discipline within the unit, enforcing military standards and regulations.

Education

Associate of Applied Science - Automotives

Central Maine Community College
Auburn, ME
05.2011

Skills

  • Workplace Safety
  • Professional Communication
  • Quality Assurance Controls
  • Materials Management
  • Root Cause Analysis
  • Diagnostic Testing
  • Conflict Management
  • Diagnostics and troubleshooting
  • Preventive Maintenance

Timeline

Field Technician VI

Spectrum
10.2017 - Current

Infantry Team Leader

US Army
06.1998 - 12.2005

Associate of Applied Science - Automotives

Central Maine Community College

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Derick Stufflebeam