Michael Walton
Indianapolis,IN
Summary
Experienced field technician with 20+ years in the cable industry, focusing on installing cable, internet, phone, and home security systems. Consistently delivers exceptional customer service to diverse clients. Skilled in troubleshooting technical issues for optimal functionality. Dedicated to staying updated on industry trends and technologies for top-notch service in a dynamic field.
Overview
9
9
years of professional experience
Work History
Field Technician VI
Charter Spectrum
09.2023 - Current
- Senior-level field services role focusing on complex installations and maintenance for large enterprise clients, including governments and large corporations. Performing advanced structured cabling, programming and installing network equipment like routers and switches, troubleshooting network issues, and providing remote hands support for Enterprise Engineering
- Install and repair cable, internet, phone, and video equipment for both residential and commercial business.
- Trained entry-level communications technicians.
- Performed audits, checked for accuracy and compliance implementation.
- Connect and create connections for Cat5 and Rg6 Coax Cable
- Work on utilites pole as high as 18 feet
- Work in small confined spaces or aloft (up to 28ft)
- Work with several hand tools and power tools
Fiber Technician I
MetroNet
07.2022 - 09.2023
- Install and repair fiber optics cabling for tv, internet, and phone equipment for both residential and commercial business.
- Certified as a fiber technician and fiber splicer
- Trained entry-level communications technicians.
- Connect and create connections for Cat5 and Rg6 Coax Cable
- Work on utilites pole as high as 18 feet
- Work in small confined spaces or aloft (up to 28ft)
- Work with several hand tools and power tools
5G Expert I
Asurion
01.2021 - 07.2022
- Install and repair 5G gateway modems and other communication devices at customer homes and small businesses for Verizon 5G home internet. Travel across all states to help out with installs and repairs. Became lead Expert 1 tech and train and mentor other technicians.
Installation Technician I
Cavo Broadband
12.2016 - 01.2021
- Install and repair cable, internet, phone, and video equipment for both residential and commercial business.
- Deliver quality technology solutions to both consumer & businesses.
- Trained entry-level communications technicians.
- Performed audits, checked for accuracy and compliance implementation.
- Connect and create connections for Cat5 and Rg6 Coax Cable
- Work on utilites pole as high as 18 feet
- Work in small confined spaces or aloft (up to 28ft)
- Work with several hand tools and power tools
- Certified as Home Security Alarm Technician to install up to date Home alarm wireless systems and take over exsiting alarm systems
Education
Diploma - General Studies
Chicago Vocational H.S
Chicago, IL06.1997
Skills
- Strong Work Ethics
- Positive Attitude
- Teamwork
- Good Communication
- Time Management Abilities
- Problem Solving
Timeline
Field Technician VI
Charter Spectrum
09.2023 - Current
Fiber Technician I
MetroNet
07.2022 - 09.2023
5G Expert I
Asurion
01.2021 - 07.2022
Installation Technician I
Cavo Broadband
12.2016 - 01.2021
Diploma - General Studies
Chicago Vocational H.S