Summary
Overview
Work History
Education
Skills
Horseback riding, reading
Work Availability
Work Preference
Timeline
Generic

Derietha Roberts

Port Arthur,TX

Summary

Dynamic leader with proven expertise in Operations Management and Team Motivation honed at Tractor Supply Company and Target. Excelled in enhancing customer satisfaction and streamlining financial processes, demonstrating exceptional Customer Relationship Management and staff supervision skills. Achieved significant improvements in team performance and operational efficiency, fostering a culture of excellence and accountability.

Overview

18
18
years of professional experience

Work History

Assistant Manager

Tractor Supply Company
01.2016 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Coordinated with vendors for timely inventory replenishment, ensuring product availability.

Warehouse Worker

Delta Downs
01.2015 - 01.2016
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Maintained clean, orderly work environment free of hazards.
  • Drove forklifts, pallet jacks and other equipment to move materials.

Team Leader

Target
04.2007 - 10.2014
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.

Education

No Degree - Secretary/ Word Processing

Acadian Technical
Lafayette, LA
06-1988

High School Diploma -

New Iberia Sr High School
New Iberia
06-1982

Skills

  • Customer Relationship Management (CRM)
  • Operations Management
  • Project management abilities
  • Team motivation
  • Staff Supervision
  • Employee Scheduling
  • Money Handling
  • Customer rapport

Horseback riding, reading

I love to train and ride horse's. When I am with the horse's I feel that it is calming , and relaxing for me.  I feel free of all problems when I am with my horse's.  

I love reading Danielle Steele, Nora Roberts, and my Bible.


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceFlexible work hoursCareer advancementPaid time offHealthcare benefitsWork from home option401k matchStock Options / Equity / Profit Sharing4-day work weekTeam Building / Company RetreatsPaid sick leaveCompany CulturePersonal development programs

Timeline

Assistant Manager

Tractor Supply Company
01.2016 - Current

Warehouse Worker

Delta Downs
01.2015 - 01.2016

Team Leader

Target
04.2007 - 10.2014

No Degree - Secretary/ Word Processing

Acadian Technical

High School Diploma -

New Iberia Sr High School

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Derietha Roberts