Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
LogistiCare
Norton, VA
01.2021 - 12.2023
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
30 plus calls per workday
Caregiver
Public Partnerships
Norton, VA
08.2018 - 01.2021
Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.