Derik Rose
Wise,VA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
LogistiCare
01.2021 - 12.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- 30 plus calls per workday
Caregiver
Public Partnerships
08.2018 - 01.2021
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Education
High School Diploma -
Franklin Virtual
Tallahassee, FL12.2013
Skills
- Account Updating
- Complaint Resolution
- Appointment Scheduling
- Data Collection
Timeline
Customer Service Representative
LogistiCare
01.2021 - 12.2023
Caregiver
Public Partnerships
08.2018 - 01.2021
High School Diploma -
Franklin Virtual
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