Summary
Overview
Work History
Education
Skills
Volunteer Work
References
Timeline
Generic

Derik Krupp

Estero,FL

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Organized and dependable team oriented candidate successful at managing multiple priorities.

Overview

1
1
year of professional experience

Work History

Receptionist

The Om Spa LLC
08.2021 - 09.2022
  • Resolved customer problems and complaints.
  • In- charge of booking spa treatments and upgrading their services.
  • Promote and up sell products.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Education

Bachelor of Business - Entrepreneurial Studies

FGCU
Fort Myers, FL
06.2027

High School Diploma -

Estero High School
Estero, FL
05.2022

Skills

  • Active Listening
  • Dependable and Responsible
  • Good Telephone Etiquette
  • Decision-Making
  • Excellent Communication
  • Interpersonal Communication
  • Self-Motivated
  • Time Management
  • Great Customer Service

Volunteer Work

  

- Interfaith Charities of South Lee | Volunteer 

    2021

- Estero High school | Volunteer

    2019-2022

References

Mary Krupp -   (Owner of the Spa)-239-887-1146

Vince and Patty Anido - PhD. CEO of Aerie Pharmaceuticals (Resident of Kalea Bay ) -949-235-0205

Michelle Cruz  - ( Supervisor at Food Bank) - 207-475-4129

Timeline

Receptionist

The Om Spa LLC
08.2021 - 09.2022

Bachelor of Business - Entrepreneurial Studies

FGCU

High School Diploma -

Estero High School

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Derik Krupp