Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dermaine Wardrick

Hyattsville,MD

Summary

Dynamic professional with extensive experience at Bowie State University, excelling in program development and project management. Proven track record in enhancing student engagement and retention through effective advising and outreach initiatives. Adept at mentoring and delivering impactful presentations, while maintaining exceptional customer service standards.

Overview

16
16
years of professional experience

Work History

SOAR Coordinator

Bowie State University
Bowie, Maryland
05.2024 - Current

Plan and oversee onboarding programs for 1000 students. Serve as spokesperson for department at various events.

  • Coordinated events and activities for student engagement programs.
  • Assisted in developing promotional materials for university initiatives.

Academic Advisor

Bowie State University
Bowie, USA
06.2017 - Current
  • Provided knowledgeable and courteous academic support and curriculum advisement through in-person meetings, telephone calls, and virtual platforms. Assisted students in navigating various experiences.
  • Guided students in academic planning and course selection.
  • Facilitated workshops on academic resources and support services.
  • Developed individualized success strategies for diverse student needs.

Academic Advising Specialist

University of Maryland Global Campus
Dorsey Station, USA
09.2012 - 06.2017
  • Provided academic support and curriculum advising to students; led student outreach and retention initiatives; managed student records in CRM; served as departmental liaison at UMGC events and military academic awards banquets.

Disease Management Health Associate

Magellan Health Services
Columbia, USA
06.2010 - 08.2012
  • Identified, screened and enrolled program participants, including eligibility verification, shepherding sign-up, and mitigating service barriers; conducted 'Health Risk Assessments' on participants, compiled results, and generated related reports; conducted participant outreach; served as liaison between participants and clinicians/health practitioners; supported clinical teams in connection with emergent/urgent services for members in crisis; and executed entry and management of secure client data.
  • Coordinated patient care services across multiple health programs.
  • Facilitated communication between patients and healthcare providers.

Education

Master of Arts - Counseling/Psychology

Bowie State University
Bowie, MD
05-2027

Project Management Program (PMP) -

University of Maryland Global Campus
Adelphi, MD
05-2022

Master of Business Administration (MBA) -

University of Maryland Global Campus
Adelphi, MD
12-2017

Master of Science - Management (Public Relations)

University of Maryland Global Campus
Adelphi, MD
05-2016

Bachelor of Science - English (Journalism)

Coppin State University
Baltimore, MD
05-1997

Skills

  • Project Management
  • Critical Listening
  • Emotional Management
  • Cultural Awareness
  • Empathy

Timeline

SOAR Coordinator

Bowie State University
05.2024 - Current

Academic Advisor

Bowie State University
06.2017 - Current

Academic Advising Specialist

University of Maryland Global Campus
09.2012 - 06.2017

Disease Management Health Associate

Magellan Health Services
06.2010 - 08.2012

Master of Arts - Counseling/Psychology

Bowie State University

Project Management Program (PMP) -

University of Maryland Global Campus

Master of Business Administration (MBA) -

University of Maryland Global Campus

Master of Science - Management (Public Relations)

University of Maryland Global Campus

Bachelor of Science - English (Journalism)

Coppin State University
Dermaine Wardrick