Dynamic operations executive skilled in developing impactful strategies and optimizing workflows. Achievements include spearheading market analysis for business expansion and mentoring senior leaders to build a strong leadership pipeline.
Overview
24
24
years of professional experience
4
4
Certifications
Work History
President of Operations
SUNRUN VIVINT
San Francisco, California
01.2021 - 08.2021
Directed strategic initiatives to enhance organizational performance and efficiency.
Collaborated with executive team to set long-term business goals and objectives.
Oversaw budget planning and resource allocation for various departments.
Facilitated cross-functional communication to align teams with company vision.
Developed and implemented policies to improve operational workflows.
Mentored senior leaders to cultivate a strong leadership pipeline within the company.
Spearheaded market analysis to identify growth opportunities and industry trends.
Developed policies, procedures, and short-term and long-term goals for the organization.
Collaborated with staff members to ensure operational efficiency of the organization.
Completed quarterly reports to include findings via conducting site visits and subsequent report generation.
Researched underlying issues, regulatory compliance status and processes to resolve complex business issues and recommend strategic corrective actions.
Oversaw new market exploration, product development and overseas production possibilities for business expansion objectives.
Implemented new technologies to streamline organizational processes when needed.
Ensured compliance with all applicable laws related to nonprofit organizations.
Diminished regulatory risks by strict adherence to insurance and safety regulations.
Ensured compliance with regulatory requirements and ethical standards.
Oversaw the development and launch of new products and services.
Fostered a culture of innovation and continuous improvement across the organization.
Directed company-wide budgeting, financial planning, and analysis processes.
Developed and executed strategies for entering new markets and increasing market share.
Led mergers and acquisitions to strengthen market position and enhance product offerings.
Monitored market trends and adjusted strategies accordingly.
Implemented cutting-edge technologies to streamline operations and increase efficiency.
Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
Signed and approved budgets for new funding and program initiatives.
Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging industry trends.
Created program to promote new managers from within, leading to cohesive leadership structure.
Hired, trained and mentored sales and marketing staff dedicated to employing Google AdWords, Google Analytics, and other SEO techniques and metrics sources.
Fostered collaboration and development of new practices by business leaders.
Led strategic planning and execution to enhance profitability and company growth.
Worked with SEC to file amendments and achieve compliance targets.
V.P. of Operations Roofing and Inspections Divisio
Grace Roofing
Fort Lauderdale, Florida
01.2020 - 01.2021
Directed operational strategies to optimize workflow and resource allocation.
Collaborated with department leaders to streamline processes and enhance efficiency.
Implemented performance metrics to monitor team productivity and operational success.
Facilitated training programs to develop staff skills and improve team performance.
Supervised daily operations of multi-million dollar divisional operation.
Developed and implemented strategic plans for the operations department.
Collaborated with other departments in order to achieve organizational goals.
Provided direction to staff on all aspects of operational processes.
Created business process flows to identify opportunities for improvement.
Coordinated with vendors to obtain goods and services at competitive prices.
Coordinated work across departments to keep teams on track with company goals.
Lead initiatives aimed at improving customer service levels through process optimization.
Developed and deepened relationships with functional leadership to interconnect revenue generation initiatives with day-to-day operations.
Provided training and mentoring support for new employees in the operations department.
Managed workforce development programs by evaluating, interpreting and enforcing human resource policies and regulations and developing industry training programs and conferences.
Represented company interests before federal agencies, city representatives and regulatory entities.
SENIOR ROOFING PROJECT MANAGER & ESTIMATOR
BBMK
Boca Raton, Florida
01.2019 - 12.2020
Conferred with project personnel to identify and resolve problems.
Advised other departments on best practices related to managing large-scale projects.
Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
Drafted project construction schedule and updated as job progressed.
Generated and tracked change orders and other contractual modifications affecting budget and schedule.
Determined project staffing needs and led resource management.
Implemented effective communication protocols between internal teams working on different aspects of a given project.
Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
Identified risks associated with each project and developed strategies for mitigating those risks.
Prepared cost estimates for projects of varying sizes.
Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
Operation Manager
Waterproofing System and Services
Miami, Florida
03.1997 - 12.2016
Led operational strategy for waterproofing services and products.
Managed daily operations, ensuring efficient workflow and resource allocation.
Coordinated project schedules and logistics for client installations.
Developed training programs for staff on best practices in waterproofing techniques.
Oversaw quality control measures to maintain service standards and compliance.
Implemented process improvements to enhance overall operational efficiency.
Provided leadership, mentorship, and guidance to team members in order to foster a collaborative work environment.
Identified potential risks associated with operations activities and developed mitigation strategies.
Negotiated contracts with vendors and suppliers to secure competitive pricing.
Developed long-term strategies for improving operational efficiency while maintaining high quality service levels.
Resolved conflicts between staff members or other stakeholders in a timely manner.
Ensured compliance with applicable laws, regulations and industry standards.
Delegated work to staff, setting priorities and goals.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Implemented campaigns and promotions to help with developing goods and services.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Education
Construction
Gold Coast School
Fort Lauderdale, FL
07-2007
OSHA/ NIOSH/ SAFETY COUSIL - OIL AND GAS
PDVSA
Venezuela
03-2003
MBA - Oil And Gas
AUA International Safety Council
Aruba Dutch Caribbean
02-2002
HI Certified Inspector - Construction Management
Gold Coast School
Boca Raton, FL
01-2002
Master of Science - Civil Engineering
Universidad Rafael Urdaneta
Venezuela
09-1992
Skills
Strategic planning
Budget management
Market analysis
Compliance oversight
Operational efficiency
Resource allocation
Process optimization
Risk management
Team collaboration
Effective communication
Conflict resolution
Project management
Productivity optimization
Logistics management
Operations management
Talent acquisition
Complex Problem-solving
Teamwork
Service delivery oversight
Excellent communication
Decision-making
Strategic partnerships
Relationship and team building
Business planning
Analytical thinking
Business consulting
Problem-solving
Languages
English
Professional
Spanish
Professional
Italian
Professional
Dutch
Professional
Portuguese
Professional
Certification
Certified florida roofing contarctor ccc 1328002
Timeline
President of Operations
SUNRUN VIVINT
01.2021 - 08.2021
V.P. of Operations Roofing and Inspections Divisio