Deron Wright
Kansas City,MO
Summary
Proven track record of enhancing team productivity and customer satisfaction at The City Of Kansas City, Mo. Government through effective workflow management and exceptional client relationship building. Skilled in multitasking and quality control, consistently prioritized client rapport and efficient problem resolution. Achieved significant improvements in operational efficiency and customer service standards. Reliable Attendant highly effective at managing multiple simultaneous tasks in busy environments. Keeps supplies stocked, areas cleared and hazards eliminated. Offering 17 years of experience in the laborer industry.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Water Serciver
City Of Kansas City, Mo. Government
01.2023 - Current
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
- Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
Dump Truck Operator
Scot Heller Trucking
03.2019 - 01.2023
- Inspected truck equipment and supplies such as tires, lights, brakes, gas, oil, and water.
- Maximized productivity by maintaining a clean working environment both inside the dump truck cab and around the exterior.
- Enhanced operational efficiency by adhering to proper dumping procedures and techniques.
- Improved worksite safety by conducting thorough pre-operation inspections of dump trucks and equipment.
- Contributed to successful project completion by transporting materials efficiently and safely between locations.
- Hauled materials for road construction, large industrial use, construction and agriculture.
- Supported overall project goals by coordinating with supervisors regarding schedules, material needs, and potential challenges or delays in real-time situations.
- Assisted in minimizing workplace accidents through active participation in safety meetings and strict adherence to company policies and guidelines.
Custodial Specialist
KCATA
06.2017 - 02.2019
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
- Streamlined cleaning processes for increased productivity and improved facility appearance.
- Collaborated with other custodial staff members to ensure consistent service quality across all areas.
- Optimized daily schedules to maximize efficiency while still delivering high-quality service results.
- Maintained a high standard of sanitation with the use of appropriate cleaning chemicals and equipment.
- Ensured compliance with local health regulations through diligent monitoring of sanitation standards in assigned facilities.
Custodial Specialist
University of Kansas City, MO
04.2007 - 08.2017
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
- Streamlined cleaning processes for increased productivity and improved facility appearance.
- Utilized time-management skills effectively, prioritizing tasks according to urgency while managing multiple responsibilities simultaneously.
- Provided excellent customer service, addressing inquiries and resolving concerns related to facility cleanliness promptly.
- Kept building spaces premises clean inside and outside.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Education
High School Diploma -
Raytown High School
Raytown, MO05.2007
Skills
- Goal-oriented mindset
- Client Relationship Building
- Complaint Handling
- Workflow Management
- Strong Work Ethic
- Multitasking and Organization
- Quality Control
- Client rapport
- Records Maintenance
- Customer Relationship Management
Certification
- CDL Class A - Active since 2014
Timeline
Water Serciver
City Of Kansas City, Mo. Government
01.2023 - Current
Dump Truck Operator
Scot Heller Trucking
03.2019 - 01.2023
Custodial Specialist
KCATA
06.2017 - 02.2019
Custodial Specialist
University of Kansas City, MO
04.2007 - 08.2017
High School Diploma -
Raytown High School
- CDL Class A - Active since 2014
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