Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Derreck Perez

Fort Worth,TX

Summary

Dynamic professional with a proven track record, excelling in customer engagement and accurate cash handling. Successfully resolved customer complaints, enhancing satisfaction and loyalty. Skilled in employee training and inventory management, driving operational efficiency and fostering a positive shopping experience. Committed to delivering high-quality service and achieving sales goals. Experienced with store operations, focusing on security and efficiency. Utilizes leadership abilities to train and guide staff, fostering collaborative work environment. Knowledge of inventory management and customer service practices, ensuring smooth daily operations and high customer satisfaction.

Overview

4
4
years of professional experience

Work History

Key Holder

MAC Cosmetics
05.2021 - Current
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Enhanced supervisory and leadership abilities by working closely with supervisor.

Brand Marketing Assistant

Dior Parfums
09.2024 - 04.2025
  • Boosted brand awareness by developing and implementing strategic marketing campaigns.
  • Developed compelling sales presentations that effectively communicated product benefits and differentiated the brand from competitors within the same category.
  • Managed creative projects from concept development through execution, ensuring on-time delivery of high-quality assets for use in marketing campaigns.
  • Coordinated trade show participation, maximizing networking opportunities while showcasing the company''s offerings to potential clients or partners.

Sales Advisor

Dillards Department Store
01.2024 - 09.2024
  • Conducted regular follow-ups with clients, ensuring continued satisfaction and generating future business opportunities.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Managed key accounts, resulting in increased repeat business and higher revenue growth.
  • Set and achieved company defined sales goals.
  • Presented professional image consistent with company's brand values.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Education

No Degree - Business Administration

Tarrant County College
Fort Worth, TX
05-2026

South Grand Prairie High
Grand Prairie, TX
05-2020

Skills

  • Customer engagement
  • Facility upkeep
  • Workplace hazard management
  • Cash deposit management
  • Routine performance reporting
  • Product procurement
  • Appointment management
  • Store recovery processes
  • Employee training

Languages

Spanish

Timeline

Brand Marketing Assistant

Dior Parfums
09.2024 - 04.2025

Sales Advisor

Dillards Department Store
01.2024 - 09.2024

Key Holder

MAC Cosmetics
05.2021 - Current

No Degree - Business Administration

Tarrant County College

South Grand Prairie High

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