Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Derrell Harrison

Cumby,TEXAS

Summary

Accomplished Fiber Technician with a proven track record at Spectrum, adept in fiber optic routing and testing, and exceptional in fostering teamwork. Enhanced network performance through innovative fiber design and OTDR operation, leading projects that significantly improved connectivity. Demonstrated reliability and problem-solving skills, contributing to business growth and customer satisfaction.

Overview

34
34
years of professional experience

Work History

Fiber Technician II

Spectrum
07.2021 - Current
  • QC and verify contractors work as they build Spectrum rural community services.
  • Maintained accurate documentation of installed fiber optic systems for easy reference during maintenance work.
  • Improved network performance by installing, splicing, and testing fiber optic cables.
  • Increased efficiency with proper use of specialized tools like fusion splicers, optical power meters, and OTDRs.
  • Install EDFAs to extend our reach from the Hub.
  • Create Jira tickets
  • Create CRQ
  • Work with ISP to stay on track with completion dates.

Fiber Technician II

Spectrum
03.2016 - 07.2018
  • Maintain accurate documentation of installed fiber optic systems for easy reference during maintenance work.
  • Improved network performance by installing, splicing, and testing fiber optic cables.
  • Increased efficiency with proper use of specialized tools like fusion splicers, optical power meters, and OTDRs.
  • Upgraded legacy copper networks to high-speed fiber optics, improving overall connectivity for clients.
  • Contributed to business growth by consistently providing high-quality work, resulting in repeat customers and positive referrals.
  • Lead department during COVID to combat over utilization with node segmentation adapting single fiber to the node.
  • Built FTTH networks in the metroplex
  • On Call for Fiber cuts and Node outages.

Business Class FT 5

Time Warner Cable / Spectrum
03.2016 - 03.2018
  • Installation and service of video, telephone and internet in businesses.
  • Script modems for static ip addresses.
  • Install equipment into customer phone networks.
  • Install equipment to customer computer network.
  • Install UPS incase of power failure.
  • Set up wireless networks.

Service Technician II

Time Warner Cable / Comcast / AT&T Broadband
03.1999 - 03.2018
  • Resolved customer issue's from customer premise to CATV plant.
  • Repaired signal leakage at customer premises.
  • Responsible to make field sales at installs and trouble calls.
  • On call for after hour customer issues and system outages.

Maintenance Technician III

Time Warner Cable
03.2013 - 03.2016
  • Maintained outside plant and power supplies.
  • FCC 24-hour variance testing.
  • Picked up installer and service work to avoid missed time frames.
  • Sweep Plant forward and return to improve customer satisfaction and system reliability.
  • CLI detection and repair ( signal leakage)
  • Trouble shoot Microwave Networks.
  • Change lights on Tower at Headend to comply with the FAA guidelines.
  • On call for outages.

Installer

Paragon Cable
08.1993 - 03.1999
  • Installation of CATV services at customer premises in compliance with company requirements.
  • On call for after hour customer issues.

Army

Government
07.1990 - 07.1997
  • Wire system Specialist.
  • Build and maintain telephone networks.
  • Served in Desert Storm.

Education

High School Diploma -

Commerce High School
Commerce, TX
05.1990

Skills

  • Fiber Termination
  • Fiber Optic Routing
  • Fiber Optic Testing
  • OTDR Operation
  • Networking
  • Fiber Design
  • Coax splicing
  • Cable Management
  • Teamwork and Collaboration
  • Problem-Solving
  • Reliability

Accomplishments

  • NCTI master certification
  • Comcast Ann Montgomery and Ellen Lloyd Certificate of Recognition for 2002 Outstanding Sales Performance in the Dallas market.
  • Time Warner Cable Dustin Wiser and Jimmy McCullough Certificate of Excellence for Exemplifying Quality
  • MVP 2014 Quarter 3
  • Super Star 2022

Timeline

Fiber Technician II

Spectrum
07.2021 - Current

Fiber Technician II

Spectrum
03.2016 - 07.2018

Business Class FT 5

Time Warner Cable / Spectrum
03.2016 - 03.2018

Maintenance Technician III

Time Warner Cable
03.2013 - 03.2016

Service Technician II

Time Warner Cable / Comcast / AT&T Broadband
03.1999 - 03.2018

Installer

Paragon Cable
08.1993 - 03.1999

Army

Government
07.1990 - 07.1997

High School Diploma -

Commerce High School

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Derrell Harrison