Derrick Basnight
Martinsburg
Summary
Dynamic Grocery Manager with extensive experience at Giant Food Landover, excelling in inventory control and employee management. Proven track record in driving sales and enhancing customer satisfaction through effective merchandising strategies and staff training. Adept at data analysis, optimizing operations, and fostering strong vendor relationships to achieve operational goals.
Overview
5
5
years of professional experience
Work History
Grocery Manager
Giant Food Landover
08.2021 - Current
- Managed all aspects of the grocery department, including overseeing the CAO Lead, Store Receiver, Frozen Department, Dairy Department, and Overnight Grocery Stock Clerks.
- Developed and implemented strategies to drive sales, maximize profitability, and improve customer satisfaction
- Supervised staff scheduling, training, and performance management, ensuring productivity and adherence to company standards.
- Monitored inventory levels and ordering through the CAO system to maintain in-stock conditions and minimize shrink
- Coordinated with the Store Receiver to ensure accurate receiving processes and proper rotation of stock
- Maintained overall department presentation, ensuring product quality, cleanliness, and compliance with safety and sanitation standards
- Implemented merchandising plans and promotional displays to drive sales and support company marketing initiatives
- Managed a shrink book to minimize inventory losses and reduce shrink, ensuring accountability and accurate reporting using various applications for data research and entry
- Collaborated with store leadership to support company initiatives and achieve sales and operational goals
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
- Enhanced vendor relationships, ensuring timely delivery and quality products.
Department Lead - CAO
Giant Food Landover
06.2021 - 08.2021
- Managed the store’s inventory management process using the Computer Assisted Ordering (CAO) system
- Analyzed sales data and forecasts to optimize ordering and reduce out-of-stock situations
- Coordinated with department managers to maintain appropriate inventory levels and ensure product availability
- Conducted regular audits of inventory accuracy and made adjustments as needed
- Supported staff on CAO system usage and best practices
- Assisted with building promotional displays to drive sales
- Ensured compliance with safety, sanitation, and quality standards throughout the department
Grocery Clerk
Giant Landover
12.2020 - 06.2021
- Assisted customers in locating products and provided courteous, efficient service
- Restocked shelves, ensuring displays were neat, clean, and organized
- Maintained product freshness by rotating stock and removing expired items
- Cleaned work areas, including aisles and displays, to maintain a safe shopping environment
- Operated cash registers or assisted at checkout when required
- Followed all safety and sanitation guidelines in accordance with company policy
- Pleasantly greeted customers and provided prompt and courteous service
- Assisted customers by finding items quickly to boost store satisfaction rates
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking
Education
Advanced Academic Diploma With CTE Seal
Herndon High School
Herndon, VA06-2020
Skills
- Customer service and assistance
- Data analysis
- Sales tracking
- Verbal and written communication
- Employee training
- Task delegation
- Merchandising strategies
- Employee management
- Attention to detail
- Always the first to learn any new software to train others
- Schedule management
- Inventory control
Languages
English
Native or Bilingual
Filipino
Native or Bilingual
Timeline
Grocery Manager
Giant Food Landover
08.2021 - Current
Department Lead - CAO
Giant Food Landover
06.2021 - 08.2021
Grocery Clerk
Giant Landover
12.2020 - 06.2021
Advanced Academic Diploma With CTE Seal
Herndon High School
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