DERRICK BUTLER
Fort Garland,TX
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
17
17
years of professional experience
Work History
Operations Supervisor
Saia Motor Freight
Grand Prairie, TX
12.2017 - Current
- Motivate and traine employees to maximize team productivity.
- Supervise over 85 employees on Outbound shift, overseeing efficiency of Quality and Production.
- Supervise daily operations of multi-million dollar Starbucks and Uline clients.
Lead Operations Supervisor
Ups Freight
Garland, TX
10.2005 - 11.2017
- Motivated and trained employees to maximize team productivity.
- Processed inbound and outbound shipments with high accuracy by directing associate teams and managing inventory processes.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Conducted root cause analysis in deficient areas to identify and resolve central issues.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
BBA - Business Management
Southern Arkansas University
Magnolia, AR12.2003
BBA - Marketing Management And Research
Southern Arkansas University Tech
Camden, AR12.2003
Skills
- Shift Coverage
- Cultivating Productive Relationships
- Operational Efficiency and Safety
- Accuracy and Efficiency in Documentation
- Process and Performance Improvement
Timeline
Operations Supervisor
Saia Motor Freight
12.2017 - Current
Lead Operations Supervisor
Ups Freight
10.2005 - 11.2017
BBA - Business Management
Southern Arkansas University
BBA - Marketing Management And Research
Southern Arkansas University Tech
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