DERRICK CALHOUN
Fayetteville,AR
Summary
Accomplished General Manager with a proven track record at Crain Buick GMC of Springdale, enhancing sales and operational efficiency. Expert in Operations Management and adept at fostering strong relationships, leading to sustained business growth. Skilled in driving profitability with strategic vision and data-driven decisions, achieving significant year-over-year growth. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
21
21
years of professional experience
Work History
DEALER OPERATOR
CRAIN BUICK GMC OF SPRINGDALE
02.2019 - Current
- Established benchmarks for success in key performance areas to monitor progress towards organizational goals effectively.
- Managed daily operations, ensuring smooth functioning of all departments including sales, service, parts, and finance.
- Continuously assessed market trends to adapt strategies accordingly for sustained growth in a dynamic industry landscape.
- Developed and maintained strong relationships with manufacturers, leading to better negotiation outcomes.
- Maximized profitability through diligent analysis of financial reports and data-driven decision-making processes.
General Manager
SUPERIOR BUICK GMC
07.2008 - 09.2014
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Account Manager
1st Choice Protection Systems LLC
12.2003 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
Education
Bachelor of Arts - Criminal Justice
University of Arkansas, Fayetteville
Fayetteville, AR05.2006
Skills
- Operations Management
- Sales management
- Compliance Management
Timeline
DEALER OPERATOR
CRAIN BUICK GMC OF SPRINGDALE
02.2019 - Current
General Manager
SUPERIOR BUICK GMC
07.2008 - 09.2014
Account Manager
1st Choice Protection Systems LLC
12.2003 - Current
Bachelor of Arts - Criminal Justice
University of Arkansas, Fayetteville
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