Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derrick Cannon

Kansas City,MO

Summary

Dynamic supervisor with a proven track record at G2 Secured Staff, excelling in staff management and customer service. Enhanced team productivity through effective training and mentoring, while improving customer satisfaction with prompt issue resolution. Skilled in implementing efficient workflows and maintaining a safe environment, ensuring operational excellence.

Overview

18
18
years of professional experience

Work History

Supervisor

G2 Secured Staff
05.2024 - 01.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.

Security Officer

GardaWorld Security
06.2023 - 05.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.

Security Officer

Securitas Security Services USA
03.2019 - 06.2023
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Wrote detailed reports of all security breaches and investigations.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Stagehand

IATSE Local 31
04.2007 - 06.2019
  • Collaborated with stage managers, directors, and other team members to create visually appealing and functional stage environments.
  • Enhanced stage production quality by efficiently setting up and breaking down sets, lighting, and sound equipment.
  • Stored, loaded and unloaded set pieces and technical equipment for daily performances.
  • Contributed to the successful execution of various shows by maintaining a safe and clean backstage area.

Education

GED -

Missouri Department of Education
Kansas City, MO
02-2021

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service

Timeline

Supervisor

G2 Secured Staff
05.2024 - 01.2025

Security Officer

GardaWorld Security
06.2023 - 05.2024

Security Officer

Securitas Security Services USA
03.2019 - 06.2023

Stagehand

IATSE Local 31
04.2007 - 06.2019

GED -

Missouri Department of Education

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