Yvonne Haygood
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Check-in Receptionist
Park Nicollet Clinic
08.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained confidentiality of information regarding clients and company.
- Updated patient records with accurate, current insurance information.
Social Media Manager
Rebellious Rose Graphics
01.2021 - 09.2024
- Create social media content for clients
- Come up with strategy to get sales final social media account
- Monitor client Instagram account to gain more followers.
Patient Care Specialist
Rise Dispensary
08.2023 - 08.2024
- Implemented safety protocols within the workplace to minimize risks for both patients and staff members alike.
- Enhanced patient satisfaction by providing timely and compassionate care.
- Ensured compliance with HIPAA regulations by safeguarding confidential patient information at all times.
- Provided emotional support to patients and their families during challenging moments, fostering trusting relationships throughout their healthcare journey.
Insurance Adjuster
Van Wagenen Financial Services
02.2018 - 04.2020
- Collaborated with other departments within the organization to enhance overall efficiency in processing claims and improving client satisfaction levels.
- Evaluated insurance claims by conducting thorough investigations and analyzing policy coverage.
- Expedited claim resolution by coordinating with repair professionals to obtain accurate estimates for damages and repairs needed.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Certificate -
Summit Academy OIC
Minneapolis, MN01.2015
Skills
- Patient confidentiality
- Time Management
- Patient Care
- Customer Service
- Reliability and punctuality
Timeline
Check-in Receptionist
Park Nicollet Clinic
08.2024 - Current
Patient Care Specialist
Rise Dispensary
08.2023 - 08.2024
Social Media Manager
Rebellious Rose Graphics
01.2021 - 09.2024
Insurance Adjuster
Van Wagenen Financial Services
02.2018 - 04.2020
Certificate -
Summit Academy OIC
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