Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derrick Deaton

Sumter

Summary

Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.

Overview

11
11
years of professional experience

Work History

Service Advisor

Lugoff Nissan
02.2025 - Current
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.

Sales

Farm Fresh Produce
02.2015 - Current
  • Responsible for opening and closing of operations.
  • Managed inventory levels effectively to minimize stock shortages while reducing overhead costs associated with excess inventory storage space requirements.
  • Built positive relationships with customers to increase repeat business.

Assistant General Manager/Shop

Travel Centers of America
01.2024 - 01.2025
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.

Manager/Restaurant Owner

Duggie Dogs Express
12.2020 - 12.2022
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.

Education

Associates - Criminal Justice

Florence-Darlington Tech
Florence, SC
06.2020

Skills

  • Computer skills
  • Multitasking and organization
  • Strong work ethic
  • Listening skills
  • Attention to detail
  • Excellent communication
  • Team player mentality

Timeline

Service Advisor

Lugoff Nissan
02.2025 - Current

Assistant General Manager/Shop

Travel Centers of America
01.2024 - 01.2025

Manager/Restaurant Owner

Duggie Dogs Express
12.2020 - 12.2022

Sales

Farm Fresh Produce
02.2015 - Current

Associates - Criminal Justice

Florence-Darlington Tech

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