Summary
Work History
Education
Skills
Timeline
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Derrick  Gilliam

Derrick Gilliam

Philadelphia,PA

Summary

Dynamic delivery driver with a proven track record at GrubHub, excelling in efficient route planning and customer service. Recognized for maintaining a flawless driving record while managing timely deliveries. Skilled in GPS navigation and adept at fostering positive customer relationships, ensuring satisfaction in high-pressure environments.

Work History

Delivery Driver

GrubHub
12.2024 - 06.2025
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Kept detailed records of deliveries and money received from customers.
  • Inspected load security and checked for damages.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Fostered positive working relationships with regular customers.

Education

N/A - N/A

Overbrook Highschool
59th & Lancaster Ave

Skills

  • Commercial driving
  • Tractor-trailer driving
  • Package scanning
  • Delivery logging
  • Safe driving record
  • Vehicle inspections
  • Verbal and written communication
  • Adaptability and flexibility
  • Valid Driver's license
  • Time management
  • Pre-trip and Post-trip inspections
  • Map reading and navigation skills
  • Delivery scheduling
  • Vehicle systems
  • Equipment operation
  • Customer service
  • Punctual and reliable
  • Delivery recordkeeping
  • Vehicle inspection
  • GPS navigation
  • Advanced planning
  • Lifts up to number pounds
  • Clear communication
  • Attention to detail
  • Order verification
  • Materials transport
  • GPS and route planning
  • Four-axle vehicles
  • Order picking and processing
  • Delivery schedule development
  • Exceptional written and verbal communication skills
  • Documentation and reporting
  • Route logs
  • Courteous and polite demeanor
  • Excellent sense of direction
  • Local routes
  • Route planning
  • Shopping orders
  • Defensive driving
  • Equipment monitoring
  • Vehicle cleaning and maintenance
  • Goods transport
  • Positive attitude
  • Customer interaction
  • Physical stamina
  • Record keeping

Timeline

Delivery Driver

GrubHub
12.2024 - 06.2025

N/A - N/A

Overbrook Highschool
Derrick Gilliam