Derrick Green
Austin,TX
Summary
Results-driven professional with over 10 years in retail management. Skilled in effective communication, inventory oversight, and problem resolution. Committed to optimizing store operations and creating engaging customer experiences through strategic visual merchandising.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Pok-e-jos
Austin, Texas
04.2015 - Current
- Managed daily store operations and staff schedules, ensuring optimal workflow and service levels.
- Oversaw inventory management and proactively replenished stock levels to maintain product availability.
- Implemented promotional displays to boost product visibility and engage customers.
- Resolved customer complaints efficiently, contributing to improved satisfaction and customer loyalty.
- Monitored cash handling procedures to ensure financial accuracy and security.
- Trained new employees on company policies and customer service standards.
Volunteer Coordinator
Self-employed (volunteer sxsw)
Austin, Texas
03.2014 - 03.2026
- Recruited and trained volunteers, increasing operational support and engagement during events.
- Facilitated communication between volunteers and event organizers, ensuring seamless event execution.
- Created training materials for onboarding and skill development sessions.
- Coordinated volunteer schedules across multiple festival venues, optimizing resource allocation for events.
Education
Bachelor of Science - Computer Science
Texas State University
San Marcos, TX05-2015
Associate of Applied Science -
Austin Community College
Austin, Texas, TX12-2010
Skills
- Team building and employee training
- Inventory management and cash handling
- Visual merchandising
- Customer relationship management
- Effective communication
- Problem-solving
References
References available upon request.
Timeline
Assistant Store Manager
Pok-e-jos
04.2015 - Current
Volunteer Coordinator
Self-employed (volunteer sxsw)
03.2014 - 03.2026
Bachelor of Science - Computer Science
Texas State University
Associate of Applied Science -
Austin Community College