Derrick Herrera
Albertsons
Valencia,CA
4
years of professional experience
Team Leader, leading and supporting a solid foundation of team dynamics and customer-focused service. Using my knowledge and intuitive communication with my team to ensure customer satisfaction.
Ready to transition into a new field bringing the ability to quickly grasp new concepts and focuses to any circumstances and my outgoing desire to learn a new profession.
Work History
Retail Team Leader
3 Years 10 Months- Lead specific team operations to ensure efficient product quality and customer service.
- Trained and mentored new staff on operational procedures and company policies.
- Coordinated promotional events to enhance customer engagement and sales performance.
- Collaborated with store manager to develop targeted sales goals and strategies for the retail team.
- Boosted customer satisfaction by providing exceptional service and promptly addressing concerns.
Education
High School Diploma
Throughout all 4 years of High School I played on the soccer team and was named captain my freshman year.
Skills
Teamwork and collaboration
Reliable and responsible
Strong communication and problem solving skills
Adaptable and flexible
Timeline
Retail Team Leader
Albertsons
12.2022 - CurrentRead More
Golden Valley High School
High School Diploma
Read More