Derrick Hogan
Stone Mountain,GA
Summary
Results-driven Operations Manager with a proven track record in customer relationship management, conflict resolution, and regulatory compliance. Expertise in coordinating transportation schedules and enhancing operational efficiency.
Overview
11
11
years of professional experience
Work History
Owner/Operations Manager
D. Tru Services LLC
Stone Mountain, Georgia
05.2021 - Current
- Communicated with dispatch to coordinate schedules and resolve transportation issues.
- Inspected vehicles regularly to ensure compliance with safety standards and regulations.
- Operated various transportation vehicles for timely deliveries and pickups.
- Provided excellent customer service during interactions with clients and passengers.
- Utilized GPS navigation systems to plan optimal routes for each trip.
- Maintained accurate records of deliveries, pickups, and vehicle maintenance.
- SECURITY CONTRACT
- TSS Solutions -Marietta, GA
- Events, Shopping Center and Apartment Buildings
Owner/Operator Truck Driver
UPS Mail Innovations
Morrow, Georgia
03.2018 - 02.2022
- Operated delivery truck to transport bundles/sacks to US Postal Services, ensuring timely and safe deliveries.
- Managed delivery schedules to optimize routes, reducing delays and enhancing service reliability.
- Adhered to safety regulations while driving in various weather conditions and traffic situations.
- Maintained vehicle by performing regular inspections and routine maintenance tasks.
- Utilized GPS systems for navigation purposes throughout trips.
- Collaborated with dispatchers to effectively communicate route and schedule changes, facilitating smooth operations.
- Documented delivery processes, including package tracking and incident reports as needed.
- Followed all applicable rules, laws and regulations governing the safe operation of a large vehicle.
- Ensured compliance with vehicle insurance and registration requirements.
Owner/Manager
Hogan Mainantence
Stone Mountain, Georgia
02.2016 - 03.2018
- Managed daily business operations, including staff hiring and training.
- Oversaw budgeting and financial management to ensure fiscal responsibility.
- Directed and guided employees to improve performance and productivity.
- Established inventory management practices for tools and supplies, improving maintenance task efficiency.
- Demonstrated skill in installation, inspection, and minor electrical diagnostics across various exterior and interior maintenance and construction tasks.
Education
Military Field Artillery -
United States ARMY
Fort Sill, OK07-1992
High School Diploma -
Standberry High School
Houston, TX05-1984
Skills
- Logistics management
- Operational efficiency
- Delivery records
- Customer relationship management
- Client communication
- Contract management
- Problem solving
- Dispute resolution
- Time management
Timeline
Owner/Operations Manager
D. Tru Services LLC
05.2021 - Current
Owner/Operator Truck Driver
UPS Mail Innovations
03.2018 - 02.2022
Owner/Manager
Hogan Mainantence
02.2016 - 03.2018
Military Field Artillery -
United States ARMY
High School Diploma -
Standberry High School