Derrick Kinchen
Miami,Florida
Summary
Dynamic professional with a strong work ethic and integrity, experienced in customer service excellence at McDonald's. Proven ability in cash handling and maintaining accurate financial records. Recognized for exceptional customer assistance and a commitment to creating positive shopping experiences, contributing to enhanced customer satisfaction and loyalty.
Overview
6
6
years of professional experience
Work History
Cashier
Mcdonalds, PDI FOODS
08.2023 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Security Forces Member
Strong Arm Security
05.2020 - 04.2023
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Identified and reported suspicious activity to prevent security incidents.
- Patrolled grounds to monitor status and safety of premises.
- Observed CCTV cameras to detect potential threats and respond accordingly.
- Monitored personnel access and maintained accurate security records.
- Operated security console equipment to monitor and control access.
- Safeguarded sensitive materials by implementing rigorous inventory management practices and adhering to established guidelines.
- Responded to emergency situations quickly and calmly for professional support.
- Increased overall force protection capabilities by offering input on tactical plans during strategy development meetings with senior leadership figures.
Liquidator
Macy's
02.2018 - 09.2018
- Streamlined the liquidation process by effectively organizing inventory, pricing, and marketing strategies.
- Evaluated ongoing progress against initial goals and adjusted strategies as needed, ensuring optimal outcomes in the liquidation process.
- Maximized asset recovery by efficiently managing the liquidation process of various businesses.
- Coordinated logistics for asset transportation, resulting in seamless transitions between stages of the liquidation process.
- Collaborated with legal teams to ensure compliance with local regulations throughout each phase of the liquidation process.
- Maintained detailed records of all transactions and asset dispositions, providing accurate documentation for future audits or evaluations.
- Advised clients on best practices for managing their assets prior to initiating the liquidation process, increasing overall success rates and minimizing losses.
Education
Associate Of Applied Science - Psychology
Morgan State University
Baltimore, MD06.2011
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
Languages
English
Professional Working
Timeline
Cashier
Mcdonalds, PDI FOODS
08.2023 - 07.2024
Security Forces Member
Strong Arm Security
05.2020 - 04.2023
Liquidator
Macy's
02.2018 - 09.2018
Associate Of Applied Science - Psychology
Morgan State University
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