Derrick Miles
Edmond
Summary
Dynamic, results-driven Sales Professional with experience in driving revenue growth and exceeding sales targets. Adept at analyzing customer needs, providing customized solutions, and delivering impactful sales presentations. Committed to delivering exceptional results and exceeding customer expectations. Passionate about sales, driven by challenges, and motivated to achieve continuous professional growth.
Overview
9
9
years of professional experience
2018
2018
years of post-secondary education
Work History
Account Manager
Sirius Instrumentation & Controls
Midland
12.2024 - Current
- Serve as the primary point of contact for new and existing customers.
- Build and maintain strong, long lasting customer relationships.
- Understand customer needs and applications to provide tailored solutions.
- Provide quick and reliable technical services to customers.
Commercial Account Manager
Orkin
02.2024 - 11.2024
- Improved client satisfaction by providing thorough inspections and effective solutions for pest control issues.
- Increased client satisfaction by developing and maintaining strong relationships with key decision makers.
- Provided exceptional customer service, addressing concerns promptly and maintaining open lines of communication with clients.
- Identified cross-selling opportunities within existing accounts by staying current on additional product offerings available from the company.
Relationship Manager
Heartland Payment Systems
04.2021 - 11.2023
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Mud Engineer/Sales
Miles Drilling Fluids
05.2017 - 01.2021
- Managed drilling fluid properties to optimize performance during operations.
- Collaborated with rig teams to troubleshoot fluid-related issues on-site.
- Developed and implemented fluid programs tailored to specific drilling conditions.
- Prepared technical reports detailing mud performance for client reviews.
- Practiced safe work habits and complied with quality, safety, health and environmental policies, procedures, and regulations.
- Communicated regularly with field personnel regarding changes in operational plans or objectives.
Education
Bachelor of Science - General Business
Oklahoma State University
Stillwater, OKSkills
- B2B Sales
- Microsoft Office
- Critical Thinking
- Prospecting and Cold Calling
- Effective Customer Communication
- Product Knowledge
- Client Relationships
- CRM proficiency
- Technical Services
Timeline
Account Manager
Sirius Instrumentation & Controls
12.2024 - Current
Commercial Account Manager
Orkin
02.2024 - 11.2024
Relationship Manager
Heartland Payment Systems
04.2021 - 11.2023
Mud Engineer/Sales
Miles Drilling Fluids
05.2017 - 01.2021
Bachelor of Science - General Business
Oklahoma State University