Derrick Silver
Norfolk,Virginia
Summary
Sales Manager with extensive experience in leading high-performing teams and four years in management. Demonstrated success in driving business growth and improving team performance. Expertise in time management, problem-solving, and creating collaborative work environments. Actively pursuing full-time opportunities for professional advancement.
Overview
12
12
years of professional experience
Work History
Lead Driver
CM Courier
Norfolk, VA
05.2022 - Current
- Coordinated daily delivery routes for efficiency and timeliness.
- Communicated with clients regarding delivery statuses and special requests.
- Oversaw loading and unloading processes to maintain package integrity.
- Load and unload heavy furniture from trucks or containers onto dollies or carts.
- Assembled furniture using hand tools and power equipment efficiently.
- Packaged assembled furniture for shipment to retail locations or customers.
Personal Aid
Public Partnership LLC
06.2013 - Current
- Assisted clients with daily living activities and personal care needs.
- Prepared meals according to dietary guidelines set forth by the physician or dietitian.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with mobility and transportation to appointments and activities.
Store Manager
American Freight Furniture and Mattress
01.2016 - 05.2022
- Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
- Supervised daily store operations and maintained high standards of customer service.
- Managed inventory control processes, and organized the stock room efficiently.
- Trained and developed staff to enhance team performance and service delivery.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Education
GED -
Norfolk Vocational Tech Center
Norfolk, VA01.2008
Skills
- Sales goal achievement
- Clientele development
- Team building
- Problem solving
- Professionalism
- Adaptability
- Performance improvement
- Performance evaluation
- Business requirements analysis
- Team collaboration
- Delivery scheduling
- Inventory management
- Strategic planning
- Decision making
References
References available upon request.
Timeline
Lead Driver
CM Courier
05.2022 - Current
Store Manager
American Freight Furniture and Mattress
01.2016 - 05.2022
Personal Aid
Public Partnership LLC
06.2013 - Current
GED -
Norfolk Vocational Tech Center