DERRICK WALLER
Henderson,Nv.
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
15
15
years of professional experience
Work History
Supervisor
Crazy Horse III
Las Vegas, Nevada
02.2026 - 08.2026
- Supervised daily operations and ensured compliance with safety standards.
- Monitored employee performance and provided constructive feedback regularly.
- Trained new employees on operational procedures and customer service protocols.
- Resolved customer complaints promptly to enhance guest satisfaction.
Vacation Consultant
Travel and Leisure
Las Vegas, Nevada
08.2025 - 02.2026
- Developed customized travel itineraries based on client preferences and budgets.
- Researched destinations, accommodations, and activities to provide expert recommendations.
- Processed payments from customers using credit cards or other payment methods.
Supervisor
Crazy Horse III
Las Vegas
08.2019 - 11.2024
- Coordinated front podium operations during busy hours, led the entire floor during day shift, and managed VIP transactions.
Host
Sapphire
Las Vegas
02.2019 - 07.2019
- Greeted guests at front podium and main floor, seating guests and guest relations
General Manager
The Spearmint Rhino
Oxnard
02.2015 - 02.2019
- Manager on duty, Ordering inventory, Hiring employees and Dancers, Performed routine maintenance on equipment to ensure optimal functionality., Social media promoting, Promoting outside of club, Scheduling, Club reviews, DVR review/ Auditing, all duties of shift manager included.
Shift Manager
The Spearmint Rhino
Oxnard
02.2013 - 02.2015
- Manager on duty, give all staff breaks[DJ, Waitress, Cashier, doorman), Send weekly sales reports, Pass tracker reports, Bar Quota Reports, Time editing payroll, Hospitality, Counting cash drawers, Balancing end of shift money and deposit
Doorman/Dance Marker
The Spearmint Rhino
Oxnard
08.2011 - 02.2013
- Cashier, Mark dances, security, hospitality
Education
High School Diploma -
Valencia High School
Skills
- ChargeSavvy, Clubtrax, POS, Aloha Manager, EPOS, CTUIT, Virtual DJ, Excel, Paycom, GroupWise, Issuetrak, Dominion Payroll, DVR Review/Auditing, MCS, I9 Verification, regulation inspection, IIPP
- Employee training
Timeline
Supervisor
Crazy Horse III
02.2026 - 08.2026
Vacation Consultant
Travel and Leisure
08.2025 - 02.2026
Supervisor
Crazy Horse III
08.2019 - 11.2024
Host
Sapphire
02.2019 - 07.2019
General Manager
The Spearmint Rhino
02.2015 - 02.2019
Shift Manager
The Spearmint Rhino
02.2013 - 02.2015
Doorman/Dance Marker
The Spearmint Rhino
08.2011 - 02.2013
High School Diploma -
Valencia High School