Derry Plantin
Naples,FL
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Store Associate
The Fresh Market
Naples, Florida
07.2023 - 05.2024
- Processed returns and exchanges according to company policy.
- Operated scanning equipment for price checks and stock replenishment.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
Nursing Student
Lorenzo Walker Technical College
Naples, FL
08.2022 - 05.2024
- Monitored vital signs such as blood pressure, temperature, pulse rate, and respiration rate according to established protocols.
- Communicated effectively with patients and their families to ensure understanding of treatment plans and instructions.
- Administered oral medications accurately according to physician's orders.
- Participated in continuing education activities related to professional practice needs.
- Prepared medications for administration by reading physicians' orders accurately and following established procedures for administration of drugs safely.
- Educated patients on health maintenance, preventive measures, and disease management strategies.
- Assessed patient responses to treatments or interventions promptly.
- Observed changes in patient conditions and reported any concerns to supervising nurse or physician.
- Performed patient assessments and developed individualized care plans.
- Managed multiple tasks simultaneously while providing quality care.
Education
High School Diploma -
Lorenzo Walker Institute of Technology
Naples, FL05-2024
Licensed Practical Nurse Certification -
Lorenzo Walker Institute of Technology
Naples, FL05-2024
Skills
- Customer Service
- Return processing
- Shipment Processing
- Product display
- Payment Processing
- Organization
- Customer Assistance
- Effective communication abilities
- Team Leadership
- Team Collaboration Aptitude
- Time management mastery
- Organizational Skills Development
- Patience and empathy demonstration
- Attention to Detail Focus
Certification
- CPR Licensed
- Nursing Certification
Languages
English
Native/ Bilingual
Creole
Professional
Timeline
Store Associate
The Fresh Market
07.2023 - 05.2024
Nursing Student
Lorenzo Walker Technical College
08.2022 - 05.2024
High School Diploma -
Lorenzo Walker Institute of Technology
Licensed Practical Nurse Certification -
Lorenzo Walker Institute of Technology