Desa Schult
Hampton Bays,NY
Summary
Dedicated client service representative skilled in problem resolution, recordkeeping, and fostering client relationships. Committed to enhancing customer satisfaction and loyalty through attentive service and effective communication.
Overview
13
13
years of professional experience
Work History
Client Service Representative
Landis Refining Co.,Inc.
Hampton Bays, NY
01.2017 - Current
- Maintained accurate record-keeping/bookkeeping.
- Facilitated smooth month-end closing processes through various account reconciliations and journal entries.
- Answered phone promptly.
- Resolved customer problems and complaints.
- Managed emails daily- responding to client requests.
- Processed and disbursed client reimbursements and payments.
Customer Service Representative/Cashier
King Kullen
Hampton Bays, NY
01.2013 - 08.2017
- Resolved customer complaints promptly, enhancing satisfaction and loyalty.
- Reconciled cash drawer at start and end of each shift.
- Processed refunds and exchanges.
- Performed cash, card, and check transactions to complete customer purchases.
- Built relationships with customers to encourage repeat business.
Counter Person/Receptionist/Waitress
Francesca's Pizza
Hampton Bays. NY
05.2015 - 08.2015
- Answered phone promptly.
- Greeted customers daily.
- took food and beverage orders, served food and managed payments (cash and card purchases)
- operated cash & card registers
Education
Associate of Science - Business
Suffolk County Community College
Riverhead05-2018
Skills
- Phone experience
- Recordkeeping/ Bookkeeping strengths
- Problem resolution
- Microsoft office
- Customer service/Client relations
- Internal accounting skills (Basic)
Timeline
Client Service Representative
Landis Refining Co.,Inc.
01.2017 - Current
Counter Person/Receptionist/Waitress
Francesca's Pizza
05.2015 - 08.2015
Customer Service Representative/Cashier
King Kullen
01.2013 - 08.2017
Associate of Science - Business
Suffolk County Community College