Desaray Herman
Dermatology Partners
Bensalem
6
years of professional experience
Motivated individual eager to embrace new challenges. Demonstrated strong work ethic and adaptability in various situations. Skilled in independently managing tasks and rapidly acquiring new skills. Organized and dedicated employee pursuing entry-level roles to enhance skills while contributing to company success.
Work History
Medical Assistant
2 Years 2 Months- Assisted with dermatological procedures, ensuring patient comfort and safety.
- Managed appointment scheduling and coordinated follow-up care for patients.
- Maintained accurate patient records using electronic health record systems.
- Educated patients on treatment plans and post-procedure care instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Front Desk Receptionist
2 Years 5 Months- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Facilitated communication between patients and medical staff, ensuring clarity and efficiency.
- Maintained accurate patient records and sensitive information using electronic health record (EHR) systems.
- Implemented office protocols that improved patient check-in processes, reducing wait times significantly.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Cook
1 Year 2 Months- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed established procedures and requirements for safe food handling, storage and service.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Used standardized recipes and other instructions to prepare food.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
Food Runner
1 Year 2 Months- Memorized dining room floor plans and understood seat number system.
- Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
- Removed dishes and glasses from tables or counters to take to kitchen for cleaning.
- Effectively multitasked within fast-paced environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Greeted guests with friendliness and professionalism.
- Supported serving staff in delivering accurate and well-presented food orders.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Crew Member Shift Manager
1 Year 10 Months- Explained goals and expectations required of trainees.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Trained new employees to perform duties.
- Resolved problems or concerns to satisfaction of involved parties.
- Assisted staff by serving food and beverages or bussing tables.
Education
Some College (No Degree) - Health Care Studies
Skills
HIPAA compliance
Patient scheduling
Medical terminology knowledge
Compassionate
Attention to detail
Time management
Listening skills
Verbal and written communication
Education and Training
true,other
Timeline
Medical Assistant
Dermatology Partners
06.2024 - CurrentRead More
Front Desk Receptionist
Dermatology Partners
03.2024 - CurrentRead More
Cook
Chickie's and Pete's
01.2023 - 03.2024Read More
Food Runner
Chickie's and Pete's
01.2023 - 03.2024Read More
Crew Member Shift Manager
Dunkin' Donuts
08.2020 - 06.2022Read More
Community College of Philadelphia
Some College (No Degree) from Health Care Studies
Read More