Desariah May-Rutter
Lancaster
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. Willing to learn new things and positions. Wanting a more professional work experience and opportunities to grow and develop my skills.
Overview
2
2
years of professional experience
Work History
Shift Supervisor
Panera Bread
Lancaster
05.2023 - Current
- Enter paperwork into the computers to send to our office higher ups
- Checked orders for quality and completeness.
- Created work schedules for staff while adhering to labor laws and budget constraints.
- Planned and managed resources to consistently meet production, quality, and cost goals.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Resolved customer complaints and reported issues to senior management.
- Assessed operations and adjusted scheduling to maximize productivity.
- Resolved conflicts between staff members in a timely manner.
- Enforced company policies fairly while maintaining an open door policy for staff concerns.
- Managing and keeping track of money in the store
- Customer service specialist
- Organizing the store keeping things set up and sanitized
- Fostered a team-oriented environment to increase morale and productivity.
- Assisted general manager with operations game plan and company initiatives implementation.
- Monitored staff performance to ensure quality standards were met.
- Conducted regular team meetings to communicate targets, updates, and gather feedback.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Collaborated with management to plan special events or promotions.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Reviewed employee time sheets for accuracy prior to submitting them for payroll processing.
- Recommended opportunities for growth and advancement to motivate employees.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Trained new employees on company policies and procedures.
Education
High School Diploma -
Lancaster High School
Lancaster, OH05-2022
Skills
- Cash handling
- Team building
- Staff training
- Schedule management
- Quality assurance
- Customer service
- Conflict resolution
- Resource planning
- Regulatory compliance
- Performance monitoring
- Data entry
- Operational efficiency
- Feedback communication
- Training and mentoring
- Financial management
- Staff motivation
- Scheduling coordination
- Cash handling expertise
- Inventory control and record keeping
- Safety reviews
- Strategic planning
- Workplace safety
- Safety
- Shift reporting
- Inventory management
- Safety awareness
- Customer-oriented
- Strong verbal and written communication
- Creative problem solving
- Training assistance
- Client support
- Staff supervision
- Shift leadership
- Professional appearance
Languages
French
Limited
Timeline
Shift Supervisor
Panera Bread
05.2023 - Current
High School Diploma -
Lancaster High School