Desean Windred
Saginaw,TX
Summary
Dynamic and reliable professional with extensive customer service experience at Whataburger. Demonstrated exceptional cash handling skills while fostering customer loyalty through effective communication and problem resolution. Known for strong work ethic and integrity, ensuring a positive environment and efficient operations. Proven ability to manage multiple tasks while maintaining accuracy and efficiency.
Overview
2
2
years of professional experience
Work History
Cashier
Whatabuger
03.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Court Monitor
SkyZone Entertainment
01.2023 - 08.2024
- Kept games moving by maintaining game rules and managing game conflicts.
- Inspected sporting equipment and examined participants to verify compliance with event and safety regulations.
- Enhanced court efficiency by efficiently organizing and managing case files.
- Ensured accuracy in court recordkeeping by diligently reviewing and updating information as necessary.
- Enforced gymnasium policies such as no foul language, taunting or poor sportsmanship to maintain respectful playing atmosphere.
- Monitored treatment of victims with focus on safety.
- Contributed to a positive court environment by addressing concerns of courtroom participants and maintaining a calm, respectful atmosphere during proceedings.
- Streamlined courtroom processes for increased productivity and improved case resolution times.
Education
Alhambra High School
Phoenix, AZ05.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
Timeline
Cashier
Whatabuger
03.2025 - Current
Court Monitor
SkyZone Entertainment
01.2023 - 08.2024
Alhambra High School